퀄리티 인 & 스위트 - 갈랜드(Quality Inn & Suites - Garland)

직원은 매우 친절했지만 금연실 예약은 사전 지식이나 흡연실 동의 없이 변경되었으며 방은 우리 파티에 머물기에 너무 스모키했습니다. 직원은 좋았지 만 비 흡연자 예약 옵션에 관계없이 흡연자 인 경우에만이 호텔을 예약하십시오. 미끼와 스위치입니다.

I left my expensive shoes that I bought because of my chronic tendinitis at the hotel and they keep denying they have them, and when we showed up to the hotel 4 hours away from home to check in they refused to give me the room unless my mother, who’s card she used to buy the hotel for my surprise birthday trip, came in person to verify that’s her card. Didn’t get a room until 5am and we got there at 3am. It was ridiculous.

I accidentally chose a smoking room and the Hotel receptionist was very helpful and corrected my mistake by changing my room. I couldn’t have been more grateful.

I truly hate to say this cause its not a bad hotel .Iam disappointed in the fact that when we checked in they had no towels . NOT A BIG DEAL. UNTIL MORNING TRYING TO CHECK OUT EARLY CAUSE WE HAD TO Get to WORK THEY WOULDN'T RETURN DEPOSIT. THEY CHECKED THE ROOM AND NO TOWELS WERE IN THE ROOM . (We had no towels to start with.) WELL OK THE DEPOSIT WAS $100.00CASH NOT EVEN THE BEST HOTEL IN DALLAS CHARGE THAT MUCH . BUT WE PAID IT .THEY WONT RETURN LIKE WE HAD BEEN TOLD. IT WOULD BE FOR DAMAGE DONE IF WE DAMAGED THE ROOM . GUESS WHAT, NO DAMAGE!

The personal at the hotel was very rude concerning of the check out at 11:00 am Calling me since 10:00 am

It was a liking at the hotel. They didn’t advise or let us know the water was going to be shut off. We didn’t take a shower. They ask you for 100 deposit ridiculous! I’m gonna Avoid these hotels in future!

The room wreaked of smoke once we went inside. That’s the only complaint. Maybe have breakfast until 10 AM instead of 9 AM lol

The staff was friendly, check in and check out was fast and convenient. I asked for a non smoking room and the whole night the room smelled of cigarette. All night we could hear the traffic from the highway which kept us from having a goodnight sleep. Overall I would not return to this place.

The air conditioner didn’t work right and we told the hotel and they really didn’t do anything so I probably wouldn’t stay there ever again