Arkamaya Sembung Resort & Glamping

Front desk is friendly but lack care or professionalism. Waited a while without being told that the golf cart was already there. My wife slipped at the high staircase where the mat skidded because of water beneath. It was scary to imagine what could have happened. Told the front desk a, she did not care or show any concern. TV had no channels. The housekkeping restaurant staff were very very sweet but unprofessional was the pool area. No one there knew how to go all the way through to complete their job in a satisfying manner. When leaving the front desk guy did not ask if we gave deposit or id. Just waiting for us to forget. The best: bathroom, the woods, the bed, the pool, room service, resto is not bad, but pizzas sold out and NO SPA, why? for the price we paid in the holidays. This spa trick, unfortunately, many hotels play it.

Lumayan oke untuk berlibur sama keluarga