더블트리 바이 힐튼 호텔 갤버스턴 비치(DoubleTree by Hilton Galveston Beach)

Just an overnight stay before cruising out of Galveston. It’s fine. Good location.

Receptionist was GREAT!!!! Room was clean, no issues at all. Would come again. Heads up, breakfast is not free! But is a buffet.

I would not rent it again. The over view extra money was a waste. The white guy mean as heck didn’t even speak. The two blacks ladies at the desk were very nice and very helpful. They’re the only reason I’d go back. The young black guy was nonchalant he and the white guy could give a hoot. Dry customer service our first time there In Galveston and we selected this hotel thinking it was all that. But on our walk we found a better hotel next time we go and stay for a week

Feels like movie magic. Pictures on the site are accurate but look closer, rust, chipped paint and subtle things where broken.

Staff is not rude but very "Matter of fact" Maintenance is poor with some :make-do" fixes.

Overall our stay was OK, not great. Definitely over priced. If you stay here, please make sure you check your bank or credit card accounts. They have charged our card for $31.65. No one seems to know why, there is nothing on our receipts that show this amount. We did not bill anything to our room, but the charge still remains. I spoke with the lady at check out and she assured me any extra charges on hold would be released. The extra charge was still there when all the other holds dropped, so I called the hotel. The man I spoke with looked through our charges and couldn’t find the charge or why it was taken out. He told me to call back the next morning and speak with the manager, Will. So, I called back the next morning and spoke with Will. Apparently Will is not a manager, he covered the mouth of the phone and was asking others why I was told to call him (like I couldn’t hear him). He acted like he was trying to help me but kept cover the mouth of the phone and talking to others. He finally comes back and says he can not find the charge or why it was taken from my account. He tells me he will have to call me back, 3 days later and still no phone call. They may not think $30 is a lot but it’s not about the amount of money, it’s the fact we are being charged for nothing. Just be careful and make sure your charges are accurate and that they didn’t take out too much!!!!

ROOM WAS NOT CLEAN. DISGRAFULL. TRASH BIN NOT PICKED UP, CARPET NOT CLEANED. NO MANAGEMENT SUPERVISION DOES NOT LOOK LIKE A DOUBLE TREE ELSEWHERE. OVERPRICED LOCATION.

The room was old torn curtain that didn’t go up or down. Tech came and fixed the best he could. He did good and competed us breakfast. But we wouldn’t stay there or recommend

Great location, nice staff. Older hotel, TV was really bad in our room. Good deal for a one night stay before a cruise.