갤버스턴 갤버스턴 레일로드 뮤지엄 근처 호텔

We chose this hotel due to their offer of a stay and cruise package where you leave your vehicle and they provide transportation to the cruise dock and then pick you up. The hotel is very charming and in a great location. When you arrive, assuming via car, you are met with the valet. I told them I was using the stay and cruise package. Valet and Front desk were extremely helpful The hotel has a bar and restaurant and although we didn't use it, they booth looked very nice. The public areas in the hotel are spacious and comfy. We loved our room! It must have had 20 foot ceilings! The room has a refrigerator and a coffee maker. There was an ice machine down the hall. We opted to Uber to the seawall to do some sight seeing. Should cost you about $8 to do that and I highly recommend it. Plenty of places to eat near the hotel and the seawall. Back to the room-it was quiet and comfortable and I gotta say-just cool with the retro decor. Getting the ride to the cruise dock was easy. Put your name on the list and get on board (please tip your driver-I think I was the only one who did). The driver took us to the cruise dock where a porter took our bags! Returning was equally easy. You get on the shuttle right where he dropped you off. We had to wait a bit but not a problem. Using the link they provided, my vehicle was waiting for me when we got to the hotel. Couldn't have been easier and was stress free.

My family and friends had a delightful time. I was a little hesitant at first because of a few reviews. I was greeted by Tae at the front desk whom was amazing on getting us the right rooms for my family to be together. She is an outstanding host who provided us with all the great local restaurants with best prices. Don’t get me wrong, the other staff members were also great but she really stood out. swim up bar was a great place to relax and have fun. But was more amazing is the beach was right across the street with beautiful views each morning. The only downside was that one of the elevators were down and sometimes it was a little wait but not bad at all. Great place and fun staff !!!!!

原本在booking平台訂房，沒料到平台出錯，到了民宿後才發現，民宿房東根本不知道我們要入住，沒打掃，垃圾桶滿了，床單亂丟，情急之下改訂residence inn, 意外得到最棒的體驗，旅館早餐很豐盛，然後退房時換成攜程有情況了，旅館說平台錢沒到帳，所以扣我擔保金，我們被收了兩次房費，明明預訂時已經全額付款了，幸好緊急聯繫客服，非常有效率的退款給我，攜程服務很好

40 달러 플러스 세금 공원과 크루즈, 크루즈 항구까지 왕복 셔틀은 항구에서 주차를 비교 한 후 놀라운 거래처럼 들렸습니다. 호텔에서 항구까지의 셔틀은 매끄럽게 진행되었습니다. 반환은 끔찍했습니다. 출발 당일 오전 7시 30 분에 호텔에 전화하여 픽업 장소와 셔틀 버스 번호를 알고있었습니다. 우리는 오전 9시 45 분에 픽업 장소에 도착했고 우리가 올바른 위치에있는 항구 직원과 확인했습니다. 10시 19 분에 호텔에 전화하여 셔틀의 경로를 확인했습니다. 운전 기사가 호텔에 승객을 데리러 왔으며 약 10 분 안에 길을 향했습니다. 11시에, 우리가 여러 다른 셔틀이오고 반복되는 것을 보았던 것에 따라 셔틀을 확인하기 위해 호텔에 다시 전화했다. 그녀는 우리가 너무 오랫동안 기다리고 있었고 곧 거기에 있어야한다고 말했고 몇 분 안에 다시 전화하지 않으면 도착해야합니다. 나는 11시 30 분경에 다시 전화했다 - 그들은 개인적으로 운전자와 이야기 할 것이라고 들었다. 그리고 그들은 나를 다시 전화 할 것이다. 나는 전화를 놓쳤지 만 즉시 다시 전화를 걸어 운전 기사가 도중에 있다고 들었다. 정오 직전에 메르세데스 셔틀 # 405 밴이 지정된 주차장에 끌려갔습니다. 그는 우리를 Holiday Inn Express로 데려 갈 것이라고 말했고 나는 우리가 리조트가 필요하다고 말했고 그는 우리를 데려 갈 것이라고 말했다. 그는 우리를 내려 줬던 전세 버스가 아니었고 호텔이 우리에게 말했던 것처럼 버스 번호 803이 아니 었습니다. 그는 보통 개인 셔틀이라고 말했지만 그는 우리를 채우고 도울 것이고 우리를 데려 갈 것입니다. 그는 우리가 그렇게 오랫동안 기다렸던 방식으로 혼란 스러웠지만 우리가 그 지점에서 2 시간 이상 타는 것을 기다리는 태양에 앉아 있었기 때문에 전반적으로 사과하고 친절했습니다. 우리는 호텔에 다시 도착했고 나는 프론트 데스크에 멈췄다. 직원은 사과하고이 운전자는 운전자조차 아니었고 우리를 다시 데려 오기 위해 좋은 운전자 였고 호텔에 속하지 않았다고 말했다. 나는 관리자가 사과하고 의견을 보내 주셔서 감사하며 셔틀 회사와 함께 서비스를 개선 할 것이라고 말했다. 그녀는 또한 체크인시 우리를 돌보고 모든 숙박을 위해 설정할 것이라고 말했다. 우리가 차를 집어 들고 7 시간 운전을 위해 밖에 있다고 그녀에게 말했을 때, 그녀는 단지 오, 나는 모두 떠나지 않을 것이라고 생각했다. 그녀는 2 시간 동안 태양에 앉아있는 어려움이나 끔찍한 경험에 대해 우리를 보상하려고 시도하지 않았습니다. 다시 여기에 머 무르지 않거나 추천하지 않을 것입니다. 순항 중이라면 여분의 돈을 지불하고 항구에 주차하여 적시에 출발 할 수 있습니다!

Very personalized, clean and comfortable along with good food. Kids were treated extremely well and they thoroughly enjoyed it. Would love to stay there again at the time of next cruise vacation from Galveston.

호텔 위치가 좋아요! 모두가 여기에 와서 볼 수 있도록 추천하십시오! 주차는 무료입니다! 특히 모두에게 호텔과 매우 가까운이 레스토랑은 맛이 좋습니다!

Had only an overnight stay for an early appt at Shriner's the next morning. No complaints whatsoever. We loved the indoor pool and hot tub. Our room was spacious and comfortable. We had a 2 double bed suite with fold out couch. Everything was clean. Staff was friendly and checked with us to ask if our room was ok. The breakfast was plentiful and had a variety of choices. I don't usually eat oatmeal but I could not pass up the oatmeal bar with all its toppings and fruits and nuts. There was 3 types of juices, eggs that were scrambled and boiled, jalapeño mini-quiches, sausage, cereals, various breads, milk, yogurt, waffles, fruit and coffee. I had read someone else complaining about the smallness of the pool. I think some people forget that Galveston is an island with very limited space. The island has had to be built up several times to remain above the tide. The city has weathered many storms, and things are not going to stay pristine in that harsh sun and salt-spray environment. Target is right across the highway via an underpass, so easy access. There is a view of the bay but again, it's not pristine. It's a port city, thus it looks like one. We will definitely stay again.

The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!

Big THANKS to Yen Major for helping us check in during our recent visit to Moody Gardens. She upgraded us to a suite and helped us track down a cart for our luggage to get all checked in. She made sure we received bracelets for all the attractions and Yen made our stay one that we will never forget. The room was huge with all the amenities we could have thought of. We visited all 3 pyramid exhibits plus the water park area. We ended our last evening by dining at Shearn's. My wife and son were both impressed with such a great experience. Thank you to Yen and all the staff at Moody Gardens. We look forward to returning soon!

Nothing compares with our experience at the Courtyard Galveston Island, starting with our check-in with Giovani, establishing a kind, pleasant atmosphere from the introduction. He was fully welcoming and accommodating and continued to greet us like a friend for the rest of the trip! Next was the spectacular corner suite, so large with two spectacular views of the gulf. Breathtaking. The complex was full of interest, gym, beautiful pool with bonfire ang grotto, but nothing beats crossing the street and dipping our toes into the magnificent ocean!!!! Divine!