Beachfront Palms Hotel Galveston

Hotel is by the beach where you can walk across the road to go to the beach.

The front desk was helpful and friendly. I love the self serve beverages and fruit in the lobby. That was nice and unexpected. The hot breakfast was descent/good. Better than continental breakfast. The bed was ok but the bathroom smelled of urine the whole time we stayed there. There were tiny bugs crawling all around the tub. We couldn't open the safe and went to use the phone to call front desk then found out it did not work. Had to walk to the office to notify them which the maintenance guy came right way to open it. I love the location but overall the place is out dated and need major work. I was surprised there weren't any noise outside the room or other rooms around us considering the place was completely booked.

Rooms were clean, location was great. Very good price for the rooms. Elevators, outside corridors and stairs were very filthy with trash, cigarette butts and dirt.

Hotel was fine. Nothing special. Good location, friendly front desk staff. One of the elevators wasn't working. Breakfast was awful!

The staff was helpful the rooms were super clean and huge and the environment was great! Also the morning breakfast was on point!

This was my 4th stay at this hotel & had it been my first, I would not go back. We were moved from our original room due to the bathroom light now working & needing repair. The room we were moved to was NOT ready for anyone! We had no towels, no toilet paper, shampoo containers laying in the tub, room was dirty & the telephone didn’t even have buttons or a cord or attached to anything. This room looked like it was being remodeled, but that’s where they put us. The breakfast was great as usual tho, thanks for that! I’d give this hotel another chance BUT it’s not yet worth the recently raised rates. Keep prices lower for the way the rooms currently function.

Something that we were not aware of when we checked in and apparently there is a sign on the desk not sure where at though that you will be charged a daily fee for the safe in your room now they will reimburse you for that safe fee if you did not use it, but you must tell them when you’re checking out. The other thing that I wasn’t too fond of was the bathroom, the tub did not have any handrails for safety or anywhere you could hang your washcloth. The rooms aren’t very noise cancellation you will hear everything outside your door. It was cool that we could use the pool next-door for inside purposes, but you have to go up to that hotel main lobby to get a key card and then go back down outside to use The pool. Overall though the property was nice, the breakfast was very good.

The elevator had trash in it both days we were there. Our next door room were loud standing outside their room. Room seemed clean but walls had stuff on them and floors were icky

Ice machine were broken outside and the staff locked the lobby at 11p.m. which is were the only one that worked is. The gentleman that checked us in was super super friendly! And the breakfast was phenomenal!