Radisson Blu Resort Galle

Excellent service, great, relaxing facilities

房間寬敞，面朝大海，碧海藍天，位置也相當好，離古城好近，出行方便，下次還會來～

很舒服的一次旅行，一定要去海邊！海濱酒店真的是行程的亮點 ，因為是環保酒店所以牙刷等一次性用具要記得提前找前台要噢

不敢相信這是一家五星級酒店，連牙刷都不提供。服務員逼着我要寫好評，還要提到他的名字才給我毛巾。服務真的是相當的奇葩了。距離也是很遠，交通相當不方便，打不到車。酒店內的餐食費用實在太高了，味道卻很差。

우리가 방에 체크인했을 때 강한 향수 냄새가 났습니다. 3~4시간 외출하고 돌아와보니 향수냄새가 사라지고 곰팡이 냄새가 확연히 났습니다. 우리는 새로운 방을 제안 받았지만 그것은 똑같았습니다. 우리는 전액 환불을 원했지만 1박 비용을 지불해야 했습니다. 우리는 어쨌든 떠났고 다른 호텔에 체크인했습니다. 복도와 방은 사진과 달리 매우 낡았습니다. 하지만 그것과 곰팡이 냄새를 제외하면 방은 깨끗해 보였습니다. 정말 도움이되고 친절한 직원이 있었지만 매니저는 무례했습니다.

Check out process was horrible. Would not allow check out until they went to room and confirmed mini bar. Made me feel like they thought I was a lying thief. I was not lying. I gave them accurate info. Why not take my word and allow check out? Really? Why doubt your guest when you are only talking about $8 worth of drinks? Seems crazy to treat your guest like you don’t trust them and they are dishonest

Despite booking one of the most expensive rooms in the hotel I was given the run around for an hour. Check in was at 2 yet it was 3pm before they gave me the keys. Also, I had asked in advance for an extra bed in my suite but there was not one.

My experience was very mixed. I got upgraded to a sea view suite which was excellent. Super comfortable bed and great bath and balcony and living room. Just like in photos. Ordinary rooms are less than one would expect from a Radisson, and not like in the photos. My main issue was the constant loud techno music at the central poolside from 11am to 9pm, even when the pool-side bar was closed. It was not music suitable for a summer pool-side, but more for a night-club. Could hear from inside ordinary pool-side rooms also. Other hotels I stayed in along this coast has pool-side music but it was pleasant. Breakfast was good and nice to sit by pool. Loved sitting out by the beach at night and the natural pool area in the sea by the hotel was fab for splashing around, but not advised for weak swimmers, in off-season. Nothing to do outside the hotel in walking distance, and quite depressing roadway outside. Duty manager was excellent and addressed some concerns I had very professionally. I recommend ********** loyalty scheme for assisting in upgrades!

Hotel was nice, lots of renovations on the go during our stay unfortunately. Also unfortunately we couldn’t buy alcoholic drinks as it was a religious holiday. The rooms were great. Stayed in a suite. Food choice in dinner buffet very poor for western tastes.