Ultimo Mulino Country Hotel

We came looking for tranquility and relaxation, and that was what we found at Ultimo Mulino. It's cosy, picturesque and full of charm, and the staff were all extremely nice and attentive. Breakfasts were delicious, with local products and freshly baked cakes, and the coffee was heavenly! Dinner at the restaurant was a real Tuscany treat, of course accompanied by excellent Chianti wines. Moreover, it's a perfect base for day trips across the region, with Siena, San Gimignano, Arezzo and Florence just a short drive away.

Tuscan views. Great place. We were not at the main location but it was just up the road. Service was great. We did eat at the restaurant once. It was not my favorite of our trip but not bad. We did the spa at the place in the town and that sss nice

Charming Hotel and grounds. Perfect for couples, relaxing. Most professional, helpful and nice staff. Very good breakfast and dinner. The only drawback is that you need to take the car for everything because of the somewhat remote location but the hotel and experience are definitely worth it!

Extremely disappointed in this property. The advertisement on ******* shows that there is a full service spa on site. There is no spa on site & there is no shuttle or transportation service offered by the spa or hotel to get there. To get a taxi to the spa would cost 80 euros… In addition other amenities that were disappointing or non-existent there was supposed to be opportunity for bike rental which the hotel never helped us set up, there was an onsite hot tub that was cold (!), there was no archery offered even though it’s listed. Other disappointments about our stay are there were no towels in our room when we arrived & we had to ask reception for them. There were black hairs (not ours) in our bidet, obviously the bathroom had not been cleaned. The reception was not helpful setting up a taxi for us for our departure and made us do it ourselves, they said they can’t help us because the leaving time was too early, so we need to call by ourselves to arrange it. The listing says reception is 24/7, but it’s not, they leave at 11pm and don’t arrive until 8am, so that is false information as well. The listing says soundproof rooms but they were not at all, we could hear everything in the halls and outside all night long. The whole entire stay was a complete waste of money and giant disappointment. One thing I will say is Sandra was the only nice party of our stay. Thank you to her for trying to be kind. Every other staff was not very friendly or helpful at all.

Based upon what the rooms cost, one would hope to have air conditioning that worked effectively and didn't rain all over our belongings inside our room. While Alessio did everything humanly possible to fix it, he was able to move us to a comparable room a day later where the air conditioning was better (when supported by a fan). The breakfast assortment was very good including scrambled eggs, bacon and sausages as well as assorted fresh fruits, breads and yummy pastries. The location was good for folks who want to visit lots of wineries and also be close to the primary roads. Alessio was helpful in every and any way possible. Alexandra, on the other hand, could barely be bothered to look up from here phone and, when she did, she was not terribly pleasant. We won't be coming back.

The hotel is beautifully located with a great pool. However, the extremely unfriendly staff ruined our experience. L'hotel è situato in una posizione incantevole con una bellissima piscina. Tuttavia, il personale estremamente scortese ha rovinato la nostra esperienza.