완다 모모랜드 장백산

管家服務挺好，酒店設施確實老舊，衞生一言難盡，枕頭顏色都黑了，衞生間洗手池一用水就出來了，和價格不匹配，孩子住了一晚第二晚鬧着要換酒店，大堂很大 房間很小，和上一晚西景區的如家沒法比，現在很少有條件這麼差的酒店了

We book a room with 3 beds for 4 persons (1 child) The room a bit small for 4 persons. The bed is good. The aircon can not adjust for cool condition indeed it is a heater air con. When We went on 1-4 March 2024, when we enter to our room we feel uncomfortable because the room temp is so high and the window can open only a little, outside the room also very warm. No wind, no air movement so we turn on the aircon fan then the hot wind flow. So we shut down the hot aircon and borrow a fan from the hotel. Everything other than the warm room was nice, the hotel is beautiful, the staff are helpful. Manager tell me that all room booking weather you book with any agency are come with the ski, onsen and water park free package. You need to go to the ski center and show your passport and deposit money (2000 plus 40 rmb) to get ski card for using the ski facility. If you want to use outdoor onsen you need to bring swimwear and go to Wandajin and show the package paper you have got while checkin. You need to pay 10 rmb/person for using the locker and the towel. The process as same as water park. The breakfast is impressive.

價格太貴！我們訂的是家庭房，臨時多了一個小孩！周圍也沒有早餐可吃！要讓我們另外每天加45元，這還是半價！老實説，一個小孩能吃多少？三天補個餐費就135元了，體驗感極差！相比人家酒店，我就住一晚，直接熱情地給我悶贈送另一位小孩的早餐。這裏的商業化太嚴重了！

房間整體都沒什麼問題，除了轟隆隆的暖氣聲。暖氣聲音大，酒店有安排工程師上門維修了，衹是可能設備問題所以沒處理好。 最主要是未告知酒店門口滑梯的風險，大人去保護上滑梯摔倒的孩子的時候，大人一起摔倒導致手臂骨折了，酒店知曉後也沒有任何作為，有在諮詢律師是否可以維權。

房間巨潮，而且服務態度也很差，酒店設施也很落後，甚至沒有廁所換氣扇！！裝修也很落時！！前台拉了個臉，問什麼問題也愛答不理，也不介紹酒店項目。最坑的是MOMOLAND和旁邊的智選假日、悦華三家酒店一模一樣，是三座完全對稱的酒店，但要花更高的價位，得到更差的服務和體驗。另外補充一句，西坡體驗真不如北坡！再加上這個住宿體驗，酒店權益也沒什麼好玩的！