벨턴 우즈 호텔, 스파 & 골프 리조트(Belton Woods Hotel, Spa & Golf Resort)

Clean rooms, nice breakfast. Some staff not so welcoming, particularly reception staff which is a shame. Main issue was we left our costumes behind in the changing rooms and emailed them twice and called them a number of times with no response. A week later I managed to get hold of someone in leisure who said they didn’t have them in lost property and ‘was just one of those things’. Very disappointed as had they’d responded earlier they may have been a chance they’d been found.

Disappointed room miles away from reception Restaurant was understaffed and food when you finally received it was at best mediocre

Nothing to fault with the hotel but our room Was by a fire door on the corridor so we were woken with the slamming of the door late at night or early in the morning. Easy fix. Aside from this, wonderful staff and hotel.

Overall very good stay. We have been several times before which speaks volumes! One constructive suggestion is that the breakfast and plates could be warmer. Dinner was excellent and the staff attitude brilliant. Not often do I proffer a £10 tip!!

Very tired - in need of a good refurb. Seems expensive for what you get. Shabby towels full of holes, creaky beds with broken springs, no light in bedroom area just a few small lamps, and can hear all the noise from the corridor. Staff are really lovely and pool area is nice, but wouldnt stay again, especially for the price.

Overall a pretty bad experience. The communal areas are nice but the rooms are old and worn. The cot they provided for our baby was broken and they just supplied loose bedding to go in it which was a major suffocation hazard. However, our main issues were with the leisure facilities. The pool only had limited hours of use for kids which was not advertised anywhere prior to booking and one member of the gym staff told us untrue information about the gym to try and stop us using it and when questioned about it, he outright threatened my husband who was holding our 9 month old at the time. He was so unnecessarily rude and aggressive. Awful experience.

THE SERVICE GIVEN BY ALL THE STAFF WAS FIRST CLASS ESPECIALLY VICTORIA A BAR TENDER.

Very pleasant stay. Staff were lovely. Swimming pool with the kids was very nice and a large size. Didn’t feel too cramped despite being busy. Room was very clean and comfortable. Bed and large pillows very nice. Restaurant food was top quality and lovely meal and service. They delivered again with a top well cooked breakfast buffet. Will definitely visit again.

This is a nice enough hotel with lovely views at the rear but it’s not worth the price tag. Our room had comfy beds and pillows but the bathroom was in a state of disrepair (wood panelling discoloured a nasty brown or falling apart) and really tainted the overall experience, given the price. There was also dust/cobwebs on the toilet pedestal so it was clear that cleaning needs more attention to detail in some areas. Reception staff were great but bar/restaurant was lacking - bar staff not knowing what a shandy was, waited about half an hour for chips and onion rings only for them to arrive cold and have to re-order. Then had to chase the re-order. Not the standard I expected. Breakfast was good, great veggie sausages which is a plus. Spa was what you’d expect for a golf/conference type hotel, average but nothing particularly special. If I’m paying £200 a night, I’d expect better overall.