While St. Kitts is a nice place, staying at this MVC is less than desirable. The staff is not friendly or accommodating, where they make you feel like you’re an inconvenience - not including the pool activity members. Food is expensive, you’re basically paying ballpark rates with 12.5% service charges on everything to boot. The place needs serious updating - tile work, pool bar, pool wooden structures. Don’t ask for the front desk for any accommodations for late checkout, not even 1 hour. The place is not close to being sold out, and you have cleaning service cleaning rooms at 4pm anyway, so there’s that. While the site seeing of St Kitts is nice, this place needs some competition because it’s one of the only major resorts here (aside from Four Seasons) so they act complacent, and their customers don’t seem to mean anything which shows in how everyone is treated on property. This is a one and done.
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