스프링힐 스위트 프레즈노

The room was acceptable. However, due to their remodeling, half the parking was taken up with construction equipment. Checking back into the hotel after work at 11pm proved impossible because there was zero parking spots available. I chose to recover my bags and check out versus risk parking on the street. And they charge $10/night for parking. Hard to do when they have none available and are overbooked.

Good location for travelling and staffs are nice. Room is very good.

交通便利。靠近costco。臨近高速。早餐standard American style. 去Yosemite方便。

酒店在外部裝修，入住前沒有任何通知，到酒店後前台也不辦理退房，整個行程都很不錯，直到這個酒店，心情全無，住在這裏和住在工地裏一樣。

Misrepresentation of Hotel Condition Made a reservation not knowing that the hotel was under construction. Just a mess. Bed squeezed in to the room so it was hard to merely get out of bed. Postage stamp sized shower. Nowhere on your web site did it say the hotel was under construction- if I had known it, I would have stayed elsewhere.

Under staffed and unprofessional!! Traveled 2.5 hours with a 2 year old for a 6am surgery at the hospital that got bumped up (originally planned the next month). Checked in around 9pm. No pack n play could be delivered like I requested when I booked. The front desk guy said he’s the only person staffed for the evening and can’t leave the front desk to go get one for me. I said you’re the only one working tonight in this hotel? Replied yes. I asked what if there is a plumbing issue, heating/cooling issue in the room. Does someone come to fix it? He said no, they’ll try to switch our rooms. Fine, not the end of the world. Left and bought one for $70. Got back at 10pm to go to our room. Hair on toilet seat. Too late to deal with other than wipe it with toilet paper myself. Next morning, checking out at 5:45am. No one at the front desk. I waited 5 minutes, said hello loud, and couldn’t wait anymore. I walked behind the counter to where there was an office with the door open and noise could be heard. There was a lady completely KNOCKED OUT sleeping with her hoody on either on a Zoom or doing training videos. I knocked on the door twice and she didn’t move. I said hello loudly. She woke up and said sorry. I said I need to check out. She said do you need a receipt and I said no. She said leave the key at the front desk.