맘바 포인트 호텔 프리타운

The customer service here is miles apart from the rest. It is the 5th or 6th hotel that I have stayed in inside the capital city Freetown since 2018. I was actually visiting to write a review for a different audience but was impressed enough to leave a review here too. To Mr KHALID, the hotel manager! You and your staff make the place what it is, from great personable service to a few ‘extras’ around when called upon to do so such as arranging express transportation within Freetown. It was nice to meet Siddiki and Janet. Must give special mention to the staff in the kitchen who called my room one morning when late for breakfast before they packed it all away and they can help you choose a sunny spot on the terrace too. It is a boutique hotel, not a large noisy place as in bigger hotels - you get a clean and quiet lobby area, a reasonable breakfast selection and delicious omelettes, very nicely-appointed rooms and washrooms and the nearby LAGOONDA nightclub is thrown in for free every club night (entry usually $20), as they’re connected. What’s not to love? I have also been to the LAGOONDA restaurant and ordered grilled fish which was ace - yum! - but that will be another review. What would I like to see change? - to have an area reserved for smoking away from the pool edge to give equal access to non-smokers - I once observed another guest who was sunbathing leave the pool area when another guest started smoking close to them…hey, let’s face it, if it was not possible to avoid smokers it could limit the enjoyment by all guests of the pool area and negatively impact the holiday mood.

Spacious rooms with ocean view and very clean and comfortable. Bathroom amenities always replaced. Wonderful outdoor sitting area to have a breakfast. The staff is friendly and helpful. Food at the restaurant is exceptional !!