We've used this hotel 4 times over the last 3 years, whilst visiting our daughter at university or helping her move in and out of accommodation! The staff are always friendly and we have enjoyed the facilities, ease of parking and the fact it is so close to Durham centre. The rooms are clean, comfortable and have everything that you need. This year however, we experienced for the first time the bedroom during a warm summer and the room became very hot and there is no way to ventilate it as the single window barely opens. There is no air conditioning. So we started at 25 degrees which became almost 30 degrees after 4 nights. The staff were very understanding and gave us an extra desk fan, but it didn't really help in all honesty as there is no ventilation in the room. I even got up in the night and splashed myself with water to try and cool myself down. We do recommend this Premier Inn, so long as the weather isn't too warm - air conditioning or at the very least, enabling guests to ventilate the bedroom better must become a priority for the managers...
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