힐튼 포트 웨인 앳 더 그랜드 웨인 컨벤션 센터(Hilton Fort Wayne at the Grand Wayne Convention Center)

I found a blueberry behind the bathroom door. The TV looked as if someone touched it with grease all over their hands and everything in the room needed a good dusting.

The room was ok. The house keeping was not up to scatch. Coffee station was not cleaned. No stirrers replaced. Tried calling to request a receipt emailed. Took about 10 minutes to get where I wanted to go. Although I gave my email address on check out, I did not receive anything. I called and they said they would resend immediately. Still nothing. Very frustrating....

I was in Ft. Wayne in connection with an event at the Allen County Library. The Hilton is a short walk from the Library so it was a logical choice. Food was “OK” and reasonably priced. Internet reliable. Desk staff “meh”.

Lobby is nice and clean. The room itself was dirty. There was stuff splashed all over the walls, and lamps. There was built up dust all around the baseboards. The shower didn’t drain properly. Bunch of homeless people outside the building asking for money. The pool was run down and had strong chemical smells causing headaches.

The property is conveniently located but unfortunately the rooms and facilities are extremely outdated and are worth half of what I was charged.. next time I’m in town I’d rather commute in and stay in a nicer hotel.

I chose Hilton because it was recommended and convenient for the our reason for the visit. I was unhappy to find out the breakfast was not included. For a name like Hilton and the price I payedfor less than 24 hours, I guess it was expected. I am particularly to blame for not seeking further details when i saw the word "breakfast" in amenities. $30 for 1 adult and to kids. I should have went to Hampton Inn.

Needed to change accommodations due to circumstances beyond my control. The ******* reps were trying to help but having such long confirmation numbers is terrible and confusing. I have not had good experiences with *******.

We expected a lot from this hotel because it is a Hilton and connected to a large convention center, but we were very disappointed. The bed was extremely uncomfortable, and the pillows were the worst that we’ve ever had at a hotel. The shower was dirty with hair in it, and the bottle of body gel was completely empty. There were no soap bars provided, so shampoo was the only option for cleaning. It was overall a very disappointing experience and one of the worst night’s we’ve had a hotel.

Front desk staff was friendly and answered questions I had. Housekeeping checked in daily to make sure we had everything we needed. The in room dining service was perfect for my kids. The bar area was lovely and the bartender was friendly.