로드웨이 인 포트 스미스

Absolutely the rudest clerk I have ever experienced. Reserved room for a team member and thought it was paid online. They said they could not then take card over the phone that I would have to pay online or call customer service for Choice Hotels since that is where I booked. She did not even have the customer service number. When I found and called customer service they said "the hotel canceled your reservation" probably because I told her I didn't understand why she could not provide the number or tell me how to pay online. Customer service said she should have sent a credit card authoriztion slip to the business to pay that way. In the end, my team member left the hotel. Someone came out and said they had bedbugs.

Need new ones pillows and a deep cleaned rooms available for free from me! 🤗😃and the lady at the front on this day was very genuine and come to help us as soon as we asked and I’ve never had better service than her!

Would not be a place I would tell my family and friends about the ice machine was so loud you couldn’t hear the man at the desk so it made it to where you had to keep repeating yourself. He was very rude got into the room he gave us there was roaches crawling everywhere and hair in the bathroom on the floor and in the shower the noise from the other guest were very loud the sheets had cigarette burns in them the bed was very uncomfortable I will not stay there at that motel again they took out the sinks and toilets and changed them I think they should have changed and upgraded everything wasn’t very happy

No amenities. No towels. Bed and room smelled. The property was trashy. The bathroom sink lacked an aerator on the faucet. And cockroaches present. Excuse me! I am a retired Journalist (Graduate of an accredited school of Journalism). The best review of anything is a clear picture presented with the fewest words. WFB