리지스 캔버라(Rydges Canberra, an EVT hotel)

Will be back again this December to celebrate our wedding anniversary .Nice place nice food nice staff.

Had a lovely relaxing stay

Arrival after checked in hour, waited 45 minutes to get a room

It was great service and best value for money

Absolutely phenomenal customer service! Every time I went to the front desk they were polite and helpful. The room was in great condition and the selection of toiletries provided was wonderful. I will 100% be staying here again.

Room was big, but the decor was tired and needing updating. This place would have been the best of its day. Great breakfast and secure parking.

I ordered room service on the first night, unfortunately my discarded tray and leftovers were still outside my door two days later, i had to go to reception to bring it to their attention. It costs $18 per day to park there, on top of room costs. I put the card on my door to say i was happy with no housekeeping, as there was a promise of $10 per day food and drink voycher, this was not applied to my bill. The only breakfast option is the buffet, no option for a light room service breakfast. I paid over $900 for my stay and was quite disappointed overall.

Why to pay extra for car park? No body answered the room service one chair in the room for 4 guests kettle to be kept on carpet to access power point one bed side table for 2 double beds/4 people? Manager refuse to warm the food in their microwave which other staff obliged to do so. Not Happy not consider again

Some of the staff were very arrogant, couldn’t use the gym, spa facilities even though they said that I could use them but had to ask 3 times and all 3 times they said “tomorrow”… Had to ask for towels, soap and shampoo because the room didn’t have any of these. None of the stuff seemed like they cared. Not a good experience.