브라이들웨이 게스트하우스 & 홀리데이 홈

Unfortunately I was hospitalised with pancreatitis 4 days before travelling, and was unable to travel. I went through the cancellation process, and whilst totally understanding that most bookings can’t be cancelled at a late stage, there was an option to submit proof of medical reasons to cancel. I provided a photo of my hospital paperwork as proof, and very quickly the cancellation request was declined. What is the point of allowing a medical request for cancellation if it is just going to be declined? We have relatives who have just moved near this hotel and we were going to use it regularly. This extremely short sighted poor customer service means that I couldn’t recommend it, and will not be using it in the future.

非常乾淨，非常温馨房東老太太一直等我們到很晚，還擔心下雨，我們路上會不會方便。整個房間有暖氣有冰箱，可以從開關面板看出是新裝修的。關鍵是暖氣片都是乾乾淨淨的！！可以看得出房東的用心！！早餐的食物也好吃，熱騰騰的，比前面幾天在英國別的酒店的都好吃，是他們自己煮的！強烈推薦這家温馨的餐廳！！ The place is very clean and cozy. The elderly landlady waited for us until very late and was concerned about the rain, worrying if we would have any trouble on the way. The entire room has heating and a refrigerator, and you can tell from the switch panels that it has been recently renovated. The key point is that the radiators are spotlessly clean!! You can really see the care the landlady has put into it!! The breakfast was also delicious, served hot, and better than what we had at other hotels in the UK in the previous days. It was homemade! I highly recommend this warm and welcoming place!!

Bridleways A fantastic stay as always, great service, excellent breakfast at a great price. I recommend this establishment to all my colleagues.

Couldn’t be anymore accommodating to your individual support for enjoying your stay. The rooms are super cosy and comfortable with access to a number of historical and beauty sites within short walking distances, or car travel. Lovely genuine manner’s from hosts who are beautiful people

Extremely happy We loved it here and will certainly be back. Great facilities, food and service. My husband was extremely happy to see decent size mugs for the tea and coffee in our room! (Most hotels we have stayed in lately seem to only have little mugs!)

excellent Great location, friendly and helpful hosts. room and facilities top notch and well maintained/looked after. will be my regular stay when working in the area in future.