Crowne Plaza Asuncion

Ótimo hotel

Sehr zu empfehlen, top Restaurant im Hotel, Fantastischer Service von der Reception bis zum Housekeeping, schöner Innenhof, lädt zum verweilen ein. Wir kommen sehr sehr gerne wieder

El miércoles 13 de diciembre, mi novia y yo resevamos un día para el Day Use en sus instalaciones. Una vez que fuimos a la piscina (no señalizada con paneles y complicado de encontrar) nos dimos cuenta de que había obras en curso por lo tanto no se podía utilizar la piscina! Muy decepcionados fuimos a la recepción a pedir explicaciones ya que una de los principales motivos del Day Use es el uso de la piscina, nuestra sorpresa fue aún más grande ya que nos dimos cuenta que los empleados no estaban al tanto. No creo que volvamos pero recomendaría mejorar su comunicación interna y externa para evitar más molestias a sus futuros huéspedes y dar la información adecuada. Punto positivo: el reembolso que solicitamos se hizo rápidamente.

Maybe 20 years ago this was one of the the best places to stay in Asuncion; but today its just a ghost that only have to show a name. The rooms are totally in need of maintenance: the carpets need to be replaced, the Tv doesnt work, the deployed baseboards and the painting on the walls finish what you are just imagine.... unfortunately a shame. Also the surrounding area its in total decadence against new development in some far areas of Asuncion that made this hotel in the middle of a dangerous place from 5pm to 8am without restaurants or places to go. An additional chapter its mention that the bar/restaurant/breakfast employee are a disaster and if you want to do a complain the supervisor just tell you that you can write an email at Ana Victoria Aranda (reception chief) and wash their hands. To finish: the variety and quality of foods are the same of many cheap truck foods presents in too many latin america / africa places (cheap and uggly caffe or tea, too dry scrambled eggs or untastes juices)

I stayed here for 3 nights while visiting Asuncion. I checked in extremely late, after 12:30 am on the day after I had booked to arrive. The reception staff were fine with this, and throughout my stay they were very friendly and spoke good English. On my way to my room I could tell that the hotel was very tired and dated. The same was true once I got to my room. It was fine, clean and a good size, but things like worn out carpet and paint chips on the wall showed that things needed updating. The bathroom felt a bit less dated than the rest of the room. The air conditioning worked well, and the wifi was good. The hotel is about 10 minutes' walk from the very centre of Asuncion, so the location is good. The historic centre of Asuncion is a bit on the run-down side, but worth seeing if you're visiting. I asked the hotel reception about using a local bus, they were very helpful and gave me a bus card which I took to a convenience store around the corner to top up. The breakfast was very good, it was a mix of Paraguayan/South American and more continental style dishes. Lots of choice, and it was never too busy. I also had a caipirinha in the bar which was good. Overall, if you want to stay near central Asuncion for a reasonable price, then this hotel is a good choice.

People were GREAT. All of them so friendly. High class service. Masseur at spa was very good.