룸 메이트 이사벨라(Room Mate Isabella)

Hotel is located around 10 mins from the train station. The walk is more challenging, when pulling luggages on cobbled streets. Need to ask the porter’s help with the luggages, since the hotel reception is located on first floor, which is only accessible by stairs. Hotel room is very dimly lit and the toilet is quite poorly designed. Due to the lack of space, toilet door cannot be opened fully. Will not choose to stay here again.

立地は素晴らしく、部屋も広くて清潔で、インテリアも雰囲気が良いです。レセプションは親切で感じが良いです。ミニバーを利用したのですが、一日補充されていないことがありました。場所柄、場合によっては夜になると外の騒音が少し気になります。

酒店好，市中心方便購物

The hotel is in a great location, central to the shopping district and a short walking distance to the Duomo and Ponte Vecchio. The service was outstanding (bravo, Augusto!), helping us with dinner reservations and tour purchases. Our only complaint is that the rooms were too warm and when we tried to sleep with the windows open, the noise from the street kept us awake - one disadvantage for being centrally located.

Maravilhoso. Atendimwnto de primiera, cinco estrelas de tao atenciosos e prontos para fazer sua estadia a mais perfeita possivel. Aparentemente vc assusta pois o hotel fica no segundo andar, em cima da loja da gucci, entao deve subir as escadas , mas um excelente assistente de recepcao esta sempre a postos pra lhe ajudar com a bagagem. A partir do segundo andar tem elevador. Os quartos tem uma decoracao incrivel e um tamanho excelente. O banheiro tambem é muito bom. A localização é a cerejado bolo. No meio do caminho para tudo. Fizemos tudo a pé, inclusive carregamos as malas a partir da estação de trem. Voltaremos

Fantastic staff! Wait & porter staff was excellent. Great breakfast. Getting to the reception or first floor of the hotel was a climb (actually begins on the 3rd floor), but the porters make it easier. Only negative is that the bathroom in our room was very tiny. Getting in & out of the shower required some contortions. Overall, excellent establishment.

funny little hotel but amazing location - super staff - VERY convenient!

Everything was professional and well done. The women at the front desk was particularly wonderful and helped me plan the activities that made the most of my time.