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My wife and three year old wanted a last minute short break and were delighted we found this place. Everything was easy. Every need and want seemed to have been thought about. We didn’t leave the grounds of the hotel. Swimming. Skittles. Soft play, arcades, football, pool and snooker all in the Verandah. Sort of place you’re delighted if the weather is lousy as you have an excuse to nestle down and sit by the fire. Which we did. Staff were thoughtful and friendly, food was great. A fantastic stay, and we look forward to a repeat visit with more family in tow.

This is a family friendly hotel, suitable for all ages, set beside the Fleet Lagoon behind Chesil Beach. It is specially for families with children and has entertainment for all including three pools of various depths to suit all abilities. There is a large games area, The Verandah Activity Hub, and the Four Bears Den offering a two-hour session per nights stay for smaller children. Very comfortable rooms, good, busy breakfasts with as much as you could eat and friendly staff. Plenty of fine public rooms to sit quietly if you want to and a terrace for outdoor food. Highly recommended.

A beautiful hotel in a stunning location. The staff were welcoming and friendly and the breakfast (we ordered freshly cooked from the menu) was very nice indeed. The room we were in was luxurious and clean with a huge bathroom. The sea views from our room were absolutely fantastic - just a shame the weather wasn't brilliant. I'm not usually a fan of hotels that allow dogs due to concerns about cleanliness and noise - but thankfully we didn't encounter any during our stay. Would certainly recommend.

We managed to snap up a 1 night stay here bank holiday weekend as someone else cancelled. We wished we could have stayed longer and asked a couple of times if there were any other cancellations. We made full use of the facilities, which I don't think the website fully represents as there was way more than we expected. The pools, games area, mini golf, escape room, cinema showings, mill and cookie story time. All excellent. The room was fantastic we stayed in Defoe on the detached Fleethouse. It had everything we needed, nice touches like the air con unit, though we didn't need it, it was nice to know for future. The bed was comfy and the bathroom was well appointed. A nice touch was the ability to use their baby monitors so we could enjoy an evening meal in the restaurant, whilst not the best cameras for their night vision it was adequate. We ate all our meals during our stay on site, and enjoyed everything we had. Sandwiches were brilliant during the day, steak in the evening, and the breakfast spread was great. They even did a Sunday roast. Whilst we didn't get to try the pizzas they looked great, and served all day every day available from the pizza shack. The most important part was the service, we were always looked after very well, food came promptly and the staff were on hand when needed and very friendly and polite. They were excellent with our daughter and really made the whole experience more enjoyable. A real credit to the hotel. We can't wait for our return, highly recommend!

Amazing, wonderful, brilliant. We have stayed many times before and each year more investment goes in and the whole experience gets better. This year the Veranda (the kids play area) has had new equipment installed and it remains a unique offering loved by all. The food this year was impressive, with the new menu offering local favourites and other tasty dishes. The rooms were perfect - clean and well-stocked and the staff were all very responsive to requests.

Went for afternoon tea. We had been given a Buyagift voucher for £34.99. After being told by Moonfleet that "we don't accept Buyagift vouchers", and after several phone calls and emails to both Buyagift and Moonfleet, our voucher now upgraded by another £42 was accepted. The afternoon tea consisted of the equivalent of four slices of bread, four dry scones, and a few small cakes. We had a beer and a coffee when we arrived and when we got the bill we were also charged 12.5% service charge. So Inc the beer and coffee (which we expected to pay for) we ended up paying another £19 ISH) so a total of over £95 for one beer one coffee and an under par afternoon tea! Never again! The service from the waitress was very good though I have to say. By the way unless you drive a 4x4 don't attempt the drive, it is in such a state it will ruin your suspension unless you drive at miles an hour! Should we have complained at the time, yes of course we should but it was my wife's birthday and I didn't want to cause a scene to spoil her day, but lesson learnt.