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My wife and three year old wanted a last minute short break and were delighted we found this place. Everything was easy. Every need and want seemed to have been thought about. We didn’t leave the grounds of the hotel. Swimming. Skittles. Soft play, arcades, football, pool and snooker all in the Verandah. Sort of place you’re delighted if the weather is lousy as you have an excuse to nestle down and sit by the fire. Which we did. Staff were thoughtful and friendly, food was great. A fantastic stay, and we look forward to a repeat visit with more family in tow.

This is a family friendly hotel, suitable for all ages, set beside the Fleet Lagoon behind Chesil Beach. It is specially for families with children and has entertainment for all including three pools of various depths to suit all abilities. There is a large games area, The Verandah Activity Hub, and the Four Bears Den offering a two-hour session per nights stay for smaller children. Very comfortable rooms, good, busy breakfasts with as much as you could eat and friendly staff. Plenty of fine public rooms to sit quietly if you want to and a terrace for outdoor food. Highly recommended.

A beautiful hotel in a stunning location. The staff were welcoming and friendly and the breakfast (we ordered freshly cooked from the menu) was very nice indeed. The room we were in was luxurious and clean with a huge bathroom. The sea views from our room were absolutely fantastic - just a shame the weather wasn't brilliant. I'm not usually a fan of hotels that allow dogs due to concerns about cleanliness and noise - but thankfully we didn't encounter any during our stay. Would certainly recommend.

We managed to snap up a 1 night stay here bank holiday weekend as someone else cancelled. We wished we could have stayed longer and asked a couple of times if there were any other cancellations. We made full use of the facilities, which I don't think the website fully represents as there was way more than we expected. The pools, games area, mini golf, escape room, cinema showings, mill and cookie story time. All excellent. The room was fantastic we stayed in Defoe on the detached Fleethouse. It had everything we needed, nice touches like the air con unit, though we didn't need it, it was nice to know for future. The bed was comfy and the bathroom was well appointed. A nice touch was the ability to use their baby monitors so we could enjoy an evening meal in the restaurant, whilst not the best cameras for their night vision it was adequate. We ate all our meals during our stay on site, and enjoyed everything we had. Sandwiches were brilliant during the day, steak in the evening, and the breakfast spread was great. They even did a Sunday roast. Whilst we didn't get to try the pizzas they looked great, and served all day every day available from the pizza shack. The most important part was the service, we were always looked after very well, food came promptly and the staff were on hand when needed and very friendly and polite. They were excellent with our daughter and really made the whole experience more enjoyable. A real credit to the hotel. We can't wait for our return, highly recommend!

Amazing, wonderful, brilliant. We have stayed many times before and each year more investment goes in and the whole experience gets better. This year the Veranda (the kids play area) has had new equipment installed and it remains a unique offering loved by all. The food this year was impressive, with the new menu offering local favourites and other tasty dishes. The rooms were perfect - clean and well-stocked and the staff were all very responsive to requests.

Fantastic holiday. It was our second time to the hotel group, after having a brilliant time in Fowey, we booked a trip with friends to moonfleet and it didn’t disappoint! The two bedroom room was great for us and our two girls and they both loved the four bears den. It was the first time we’d left our little one, but she had a great time, which allowed us to have a little bit of downtime! The food was great - and the staff were very attentive to mine and my daughter’s allergies. What (or, should I say who!) really made our trip was Cristian. He was outstanding and a real asset to the hotel and team. He went above and beyond for us, and his passion really shone through. He was thoughtful, fun, attentive and delivered exceptional service which made our evenings very special. Huge credit to him. We will be back - and probably working our way around all of the sister hotels!