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Staff are very nice and welcoming. We booked in and got our apartment address and wi-fi code. All was fine. We had no wi-fi

My family and I have been visiting the Bay at least once a year for the last 5 years. Generally we like to stay in a superior cottage but this time we stayed in a comfort cottage due to peak holiday time and costs. It was a lovely spacious house (2 big bedrooms, a bathroom, toilet downstairs, large open plan kitchen/living room and outdoor area)- we stayed in 3 sunrise drive. My young boys love being able to visit the pool and activities daily, I use the gym and we appreciate the pub/restaurant on site. We visit Scarborough, Filey town and local animal parks etc if the weather isn’t great, all great and very close. Of course our favourite part of the site is the easy access to the beach, which is amazing and no matter the time of year.. never feels crowded. The site always seems so clean and staff are helpful. I have recommended the bay to so many family and friends who have visited now and also love it. Can’t wait to return, my 5 year old has had the best time again and said he enjoyed it more than our recent holiday to Greece. It is so relaxing and has all the comforts you need.

The environment very clean. Staff very friendly. The flat where we stayed was clean and comfortable, however a comfy chair would be useful felt a bit cramped on the 2 seater. Overall we are enjoying our stay. Loved the doggie gift .thank you. The security was very helpful very quick response and he went above and beyond to help with out little problem .

We stayed in a Indulgent Meadow Lodge for 1 week, with Away Resorts at the end of Feb 2024. We got an absolute bargain and absolutely LOVED our time here!! And would 1000% come back. I cannot believe the difference to the reviews. Obviously I can only comment on our lodge, but I was worried due to what I read and normally I try not to listen. But our indulgent meadow lodge was absolutely PERFECT! I was so excited when I saw it. It was Immaculate, clean, modern, warm (control heating - big radiators + 2 heated towel rails), light, airy. It had everything we needed. Comfy beds too, plenty of storage. My kids were so happy they had an ensuite on their twin bedroom, and we had one from our big double spacious bedroom. 2 showers and 2 toilets was ideal (better than home!!) I cooked 6 big family meals out of the 7 nights and kitchen had everything you would need/expect. The bonus was having having a dishwasher and washing machine. (Just means we didnt go home with suitcase full of washing. I know not everyones idea of a holiday lol). In the kitchen you got a couple of spare bin bags, mini fairy liquid, 2 dishwasher tablet, cloth etc. I bought laundry stuff and fairy liquid myself and brought a couple of extra toilet rolls (at least 2 provided). There are literally no faults at all. We got lots of use out of the card sets and dominoes sets. No WiFi at the lodge, don't think it was advertised. Didn't see a problem with this. Had signal on mobile. Brought dvds and TV in front room had dvd player so kids (aged 10 and 6) watched a few films over the week. Was happy they weren't on tablets and mobiles all time. Some accommodation i believe does include WiFi. Some have commented on the fire in, it was just for show as far as we were aware, not required anyway due to lodge being warm (in Feb too) and heating can be put on if needed. I came with 2 kids and I think it was such a bargain as it wasn't the school holidays in the local area, so everywhere we went was really quiet. The site is so well kept and pretty. If it was a different time of year, we would definitely got a lot of use out of the outside decking. The sliding doors opened up the lodge and would give even more space on sunny hot days. We went swimming every other morning (open for families from 930 - adult swim from 830-930). This wasn't timed, assume with being out of season and not overly busy. Decent sized outdoor play park & a little football pitch area seperate too. It was a 10 mins walk from our lodge to the beach. We went to the pub one night (John Paul Jones), we never ate, but food looked gorgeous. Food was usually priced I thought. Drink were a bit more expensive (£6.25 pint cider instead of £5 locally) but it was a lovely treat to sit and have a couple of drinks one evening. Lovely modern place with friendly staff (again opposite of what I've read reviews online on). Kids eat for £1 for an adult meal, next time we will eat there one night for sure. We walked into filey one day

The negative reviews had me ready to be marching to guest services if our lodge didn't live up to standard but was very pleasantly surprised! Firstly its massive, we had a comfort cottage and were shocked at the amount of room. It was simple and well thought out and comfortable. Night time was a different matter, the double mattress was horrendous! Didn't sleep comfy at all! Could feel the springs! It just really lets it down. I did let them know when i left as maybe others hadn't and if they don't know, they don't know! Also the radiator in that room didn't work but the heating throughout is more than sufficient. The location was great, we ate in the John paul pub, though they are very understaffed and were run ragged. The shop cute, pricey but cute and the amusements a fun addition. The rest we didn't use as only there 2 night. The lodge, if I was to be picky, could do with some shelves in the bathroom and a mirror and I would add a longer rug in the hall but otherwise spot on.

Didn’t expect a lot from this accommodation due to the reviews . Don’t believe all negative feedback. As an experienced traveler, doing 5 star accommodations to three stars we were pleasantly surprised. We booked a four night stay mainly for the beach and a short getaway. We stayed in apartment ,Sunrise Drive. When we walked in it smelt lovely and Abbie had done a thorough job cleaning it. It had all you needed for self catering which we did do a few times. Added bonus a dishwasher with tablets , also washing up liquid cloths and a tea towel. We had a washing machine and dryer which we used. The pub on site is friendly and services food , not a great choice but you could get a meal. We used the sauna, steam room and pool . Pool is having work done and would say it needs it . My locker wouldn’t work , staff weren’t helpful. Short walk to the beach which is lovely and short walk to Filey . Filey is very clean , a very pleasant stay , would definitely recommend. Just remember to take towels for the room and pool and a £1 coin for lockers.