빌라 카사그란데 리조트 에 스파

Amazing place in Toscana! Very beautiful, quiet place. The room was very clean, friendly people, good restaurant with delicious food and wine. Villa Casagrande has very good locations, closed to Florence, Siena. If you want to go for shopping The Mall is very close

Stayed at villa Casagrande in August 2024. • Location: excellent base for sightseeing Tuscany • Reception: excellent and friendly • Rooms: excellent and spacious • Cleaning: good • Facilities: good • Wine and cooking course: good and excellent respectively • Bar: not available. You have to go into the village for a drink • Breakfast: good but same every day • Restaurant: moderate o poor service by male staff o unsolicited extra bread and water o appetizer man and main course woman served at the same time o in dish unbuckle the vegetables because the cook had not bought them but we had to seem it for ourselves o wrong wine served for the second glass • Communication o beforehand good o Afterwards 3 times mail to the email address I received from the reception and thereafter 2x to the CEO and the info address of Casagrande but until now nothing heard

DELUSIONE ENORME Camere sporche e maleodoranti (puzza di fogna e scarichi otturati) Personale veramente maleducato che si rivolge con modi scortesi verso l'intero pubblico. Il ristorante è aperto anche agli esterni per cui è affollatissimo, confusionario e ci sono attese infinite per avere ogni piatto che arriva anche freddo. Bisogna controllare attentamente il conto perchè, come è successo anche ad altri ospiti, risulta maggiore del concordato.

Where do we start? The experience genuinely exceeded our expectations. From the moment we were greeted by a very friendly professional staff( especially Jonas), to our check out experience… which was smooth, and nice. The rooms have a lot of character, so does the hotel. The room are clean, and spacious which made the experience even nicer. They have a lovely back garden. I also really recommend the cooking class with Anna, it is a very nice bonding experience, and a lovely meal at the end. Anna was a typical italian nonna, with a lot of experience in many different things, like wine, olive oil and even soap. Cant wait to be back

E' la seconda volta che siamo ospiti della Villa Casagrande. L'accoglienza e la gentilezza alla reception, la comodità l'eleganza e la pulizia della family room ci hanno nuovamente deliziato. L'esperienza del wine and oil tasting con la sig.ra Anna è stat un'esperienza indimenticabile per la preparazione e l'esperienza della sommelier. Abbiamo respirato l'atmosfera di Storia e Arte secolari con la visita guidata al museo e alle cantina della Villa. I due ristoranti ci hanno viziato la sera con piatti delizioso e gustosi e la mattina la colazione era buona e abbondante sia di piatti dolci che salati. La piscina gratuita ha reso l'ultima mattina prima della partenza un tocco di relax in più. Il personale tutto è professionale, competente e gentile. This is the second time we have stayed at Villa Casagrande. The warm welcome and kindness at the reception, along with the comfort, elegance, and cleanliness of the family room, have delighted us once again. The wine and oil tasting experience with Mrs. Anna was unforgettable, thanks to her preparation and expertise as a sommelier. We experienced the atmosphere of centuries of History and Art during the guided tour of the villa’s museum and wine cellars. The two restaurants spoiled us in the evening with delicious and flavourful dishes, and in the morning the breakfast was good and plentiful, offering both sweet and savoury options. The complimentary pool added an extra touch of relaxation to our last morning before departure. All the staff are professional, knowledgeable, and kind.