호텔 코코 잉글랜드

Having had a marketing email saying they were doing afternoon tea for £14.95 during July, I popped across the road (literally) to try it out, weirdly at 1230. Well they are closed for lunch on Mondays, so a growing lad has to eat. Closed for lunch, but they are doing afternoon teas at lunchtime? Even more odd, I couldn't book on the Marco Pierre White website because the restaurant was showing as closed, but had to do it by telephone. Very strange. Having played petanque on the Felixstowe promenade all morning, I was more than ready for liquid refreshment and some sustenance. A bit of company would have been nice, but she was off watching one of her granddaughters perform some ballet. I was greeted by 18 year old Alfie, who's been here for four years (since Brook Hotel days), who was behind the bar (not a customer in sight) and told me he'd set me up at a table in the restaurant. Well I could have had ANY table, because I was the only client. Which is sad, because the selection of sandwiches, cakes and a scone with strawberry jam and pot of clotted cream were all really excellent. Sandwiches included salmon, egg, ham and mustard and three others. Cakes were especially good, the chocolate and lemon ones especially worthy of note. My liquid refreshments included two pots of Teapigs Darjeeling tea, a tasty macaron, a jug of iced water, linen napkin (I did NOT eat that!) and everything else for just £14.95. An absolute bargain in a beautifully appointed restaurant. Alfie not only served the afternoon tea, he cleared away and, presumably, was the one who switched the musak off after presenting me with the bill, which I took to be a very heavy hint that it was time to go. Highly recommended.

I feel from the website pictures, I was missold a deluxe double, the room was small, the bed was a standard double, there was no seating area, the carpet was dirty and bathroom is in need of a refurbishment, also, the window will not stay open. On arrival I went to reception to raise the issues, no other rooms were available, I was advised this room was classed as a deluxe double (room 216). with no air in the room, a small bed, no manager around, on a saturday at check in, we decided to leave, paying over the odds to stay at the premier inn. I asked for the manager to call when he arrived but did not hear till the next day, I am still waiting to hear from the main manager, but emails are ignored and still waiting on a refund. This is the only hotel I’ve ever left, you are false advertising and trying to market a bodged refurb as luxury when it’s far from it.

Wow, stayed here last night sadly only for one night. The room was spotless. Bed was so comfortable. Shower had the best water pressure. The room had everything that was needed. Reception staff were helpful and friendly. Although we didn’t get the chance to use it, the restaurant looked very busy. Also had a pub joined to the hotel which had a lovely atmosphere. Will definitely return, (very soon hopefully) great value for money and not far for the beach front. Plenty of parking. Perfect place to stay

Fabulous quality and amazing value for money hotel. Very clean, well equipped, highly maintained hotel. 4 mins walk to town restaurants & shops. 5 mins walk to sea front. Quality restaurant intergrated within hotel. all you Could wish for on a lovely seaside break. Both Tracey & Dave on reception very welcoming, helpful, kind, gracious & considerate - Amazing service. I would highly recommend!

In an industry prone to staff changes, it was heartening to know that many of the staff at the hotel were long-serving and this, I feel, was reflected in the highly professional and friendly attitude of all the staff I met in my recent stay. Allied to this, the recent refurbishment of many of the rooms added to a comfortable and enjoyable experience. The Marco White restaurant and adjoining pub offered excellent food and wine and both my friends and I were highly impressed. The relatively recent addition of Andrew (Vales) as General Manager has clearly added to an already positive ambience and experience. I can recommend Hotel Coco in its entirety without reservation. In fact, 5 stars were inadequate for my stay!

Just returned from a 3 night stay here, mostly spoilt by very noisy, drunken, wedding guests, for 2 nights so little sleep. We had a nice ground floor bedroom with wet room which was very convenient for me as no lift to upper floors. Didn't have breakfast at £15.95 pp. Had one light meal in bar, awful. Didn't pay, one horrid burger, 2 steak strips, one cold curry & well, the potato dauphinoise, yuck, but apparently it was because restaurant was busy! Don't think Mr MPW would be happy with his name used! No information whatsoever in rooms regarding Felixstowe itself or hotel rules. I probably wouldn't return to this hotel although the majority of the staff were very friendly