Quob Park Old House Hotel & Spa

We initially had difficulty booking at the Quob House Spa as they had a member of staff off sick. After a couple of false starts the receptionist Rosina decided that we had not had a good enough experience and offered us a complementary spa day together with a treatment and dining. It is owing to her efforts that we award the five stars as our day was truly excellent. You need to allow a few minutes to sort out parking as day visitors cannot usually park on site and although there is parking on the Square just outside, it is limited to three hours. Free unlimited parking is however available a few minutes walk away. The facilities in the spa are cleverly nestled in a relatively small space and there is no pool. However everything is spotless and of high quality. Our massages and facials were expertly done and by the time it came to dining we were relaxed and refreshed. Dining takes place at the Quob Winery, and it was here that our jaws dropped. A fantastic venue five minutes' drive away ( a shuttle service is available from the hotel though we didn't use it) this is the jewel of the Quob offer. Lovely views of the vineyard, a complementary taster glass of their own sparkling wine, sophisticated decor, excellent service and superb food topped off a delightful day. If you are in to your vintages this is a must.

Spa is dirty and hot tubs are cold. So disgusting, the worst spa we have ever visited. There are 3 hot tubs. None were available as the only one that was hot was filthy with scum floating in the water and on the sides. The other 2 were cold. When bought to the attention of the manager Jessica she was so incredibly rude. I have never been spoken to in that way, no apology just very rude and very aggressive.