My wife and I were attending a wedding in the Villa Abbondanzi and decided to stay for another seven days. The receptionist was extremely helpful, and warned us that the hotel was fairly remote. We wanted a quiet break so that was OK. The hotel was busy on the night of the wedding and we could only get an upstairs room - nice room, but we are both disabled and the stairs were a challenge. They moved us into a ground floor suite the next day - clean and comfortable. Our only quibble is that it could have done with a table in the balcony/living room. We had planned to swim and relax but unfortunately the outdoor pools were closed. We had a nice swim in the Sensory pool (outdoor but heated) but this then also closed. So we made use of the jacuzzi, steam room and sauna. A weird side effect was that the pool bars also closed and the main hotel had no bar - a hotel with no bar is a very odd concept. It didn't worry us but I can see it being a problem for some. But what a lovely place. There is a forest of magnificent, mature trees, a flamingo pool, a vegetable garden and storks nesting on the lampposts. Everything is clean and well kept. The Five Spoons (I forget the Italian name) is a very good fish restaurant, and the Pink Flamingo is very high class with a wonderful tasting menu - not cheap, but a bucket-list experience. Things may be different in the summer, but this hotel is perfect for a quiet break off season. The taxi service to the nearest town (Faenza) is inadequate but that's not the fault of the hotel. A final warning though - the lovely environment attracts flying insects as well as guests. Bring plenty mosquito repellant.
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