Toby Carvery Exeter M5 J30 by Innkeeper's Collection

Fantastic hotel cheap and cheerful .good breakfast and the beds are amazing the staff were so helpful .I've stayed at alot off hotels in Exeter. But in the future this is the one I will be staying at all the time .I definitely would recommend people to try this hotel

Went for a meal at the Carvery. The food was tasty, simple and filling. Th highlight of the visit was excellent Service from Levi and K. Really made the visit with a wriggly toddler a manageable experience. Nothing was to much trouble and plenty of smiles.

Check in was positive a very nice lady at check in, room was small but well decorated and clean. Nice bed and plenty of tea/ coffee. bathroom was ok oy let down was smell of damp. The building has definitely seen better days. However, it was cheap well located to Exeter and the airport. We had no issues and for what we needed and the price would stay again. Housekeeping did a great job as the room was very clean. Lots of people use this hotel for work purposes but we had no issues with noise. The poor reviews do not reflect the type of hotel this is plus price.

Noisy room opposite the reception, it was a disabled room. We didn't ask for this, hence when we had a shower the whole bathroom floor was wet. We had a carvery which was quite overcooked, had to wait to order a sweet but, as they didn't come back, we didn't bother. The receptionist also worked in the bar and restaurant. Unprofessionally dressed and almost knocked into my husband when going behind the bar. Will not be staying here again.

I thought my review saved but I don't see it here. I wanted to thank Server Elliott - he kindly found me a table last minute. Nothing was too much trouble. As a result of Elliotts cheerful manor and very efficient service I will make Toby my go to next time I'm in Exeter on business. He's a rare find. Hope this review gets to the bosses Stephan

Run down rooms, mouldy, smelly bathroom, breakfast not included and was luke warm, not particularly cheap. Never again. Do a refurb. Train your staff in customer service skills. Wouldn't stay again if it were quarter of the price. Not good enough.