페가타셔

Sehr geehrtes Hotelteam, ich habe über Trip.com ein Zimmer mit Lake View gebucht, da mir die Aussicht sehr wichtig war. Leider musste ich bei meiner Ankunft feststellen, dass mir ein Zimmer mit Blick auf den Parkplatz zugewiesen wurde, was absolut nicht meiner Buchung entspricht. Diese Situation war für mich äußerst enttäuschend. Ich habe in der Vergangenheit viele verschiedene Ausblicke in Hotels erlebt, wie Meerblick oder Ozeanblick, und hatte mich ganz bewusst für Ihre Unterkunft entschieden, um gemeinsam mit meiner Freundin eine besondere Nacht mit Lake View zu genießen. Leider wurde dieses Erlebnis durch das falsche Zimmer erheblich beeinträchtigt. Die Beweise sind an dieser E-Mail beigefügt. Mit freundlichen Grüßen Ali Hassanpour

Pros: Cute Albanian receptionist. Cons: Not even a fan in the room, so too hot to sleep.

Great sleep at a cozy place The location was great for a relaxing stay with plenty of parking spaces. The check-in was smooth and the staff were very friendly and spoke English well. The building is renovated, and the room and bathroom are modern and nice. However there is no elevator available; so for those with knee problems or heavy luggage and rooms on top floors, it might be a bit difficult. The room was very cold when we entered, which became better when we opened the radiators' valves, which were completely closed when we entered the room. It would have been better if the room was brought to a comfortable temperature before our check-in.

Great rooms, great setting, try to get a room facing the lake and park. Staff is incredibly friendly.

Pretty location next to lakes, room fine and breakfast good. Main road is a bit noisy unfortunately.

One night stay Overall a nice stay. Checked in a litle late. Staf was nice and helpful.We stayed in the apartment in the white house oposit the hotel. The view out of the room was beautiful.Bed was good. Room when we arrived was a litle cold so we had to max the radiator for the night. On the Cleennes of the room it was litle disappointing. Could see glass marks on the windowsill in the smaler room. Our socks turned a litle dirty from the floor. But nothing else was wrong.