We stayed in the premium section with VIP access.
The room was very dated and the smell was awful, like mildew/mold. We had to keep the windows open for fresh air whilst the air conditioners were running. The bathroom was not very clean, dust on doors and hair of previous guests in the bath and on the floor. The bathtub is really small. Overall, the rooms need repair and an upgrade/modernisation.
The food in the premium restaurants (breakfast and lunch) was ok-ish but nothing special. For dinner you need to book the premium restaurants well in advance, so we ended up in the buffet section and couldn't use our vouchers. The food in the buffet zone/section was between ok and good. Some of the pre-made food was overcooked but the Octopus, freshly cooked on the spot, was really good. Staff are very attentive though.
Cocktails, wine and beer were good and bar staff attentive. There are plenty of sunbed loungers and parasols/trees around the pool and beach to sit in the shade (it gets really hot in February). The beach is ok but the pier looks awful, some parts of the barrier are broken as well.
All activities (shows, pool exercises etc) are all in Spanish.
Staff tried to speak English but often communication was difficult..."Google translate" helped.
There’s plenty of parking.
Overall quite disappointing for the price we paid.
번역