호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치8.4
시설7.8
서비스8.2
청결도8.3
결과 내 검색:
정렬 기준:
모든 리뷰(82)
높은 평점 리뷰(19)
사진/동영상 리뷰(2)
익명 사용자
스탠다드룸
투숙일: 2023년 12월
출장객
리뷰 8개
10/10
강력 추천
작성일: 2024년 4월 2일
아주 좋은데 방이 너무 크지는 않아요
원문 보기Google로 번역됨
숙소 답변: 친애하는 손님,
귀하의 의견에 진심으로 감사드립니다.
우리는 곧 다시 당신을 환영하기를 기대하고 있습니다.
친애하는
사라와 NH 에를랑겐 팀
리뷰어
스탠다드룸
투숙일: 2026년 4월
출장객
리뷰 7개
6.5/10
작성일: 2026년 5월 28일
The AC was not working and it was very hot. They gave me little fan. The hot water was not working in morning.
번역
숙소 답변: Dear Guest,thank you for sharing your feedback with us. We are truly sorry to learn that your stay did not meet expectations.We sincerely apologize for the inconveniences you experienced during your stay. Unfortunately, we encountered an unexpected technical issue that affected the air conditioning as well as the hot water supply. We fully understand how uncomfortable this must have been, especially given the high room temperature.We also regret that the ventilator provided did not offer an adequate solution. Please rest assured that the issue has been addressed internally to prevent similar occurrences in the future.We truly appreciate your understanding and hope to have the opportunity to welcome you again and provide you with a much more pleasant experience.We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you back for a much improved visit.Best regardsLarissa Bidner Front Office Manager NH Erlangen
리뷰어
스탠다드 싱글룸
투숙일: 2025년 11월
1인 여행자
리뷰 1개
9.0/10
훌륭함
작성일: 2025년 12월 14일
Clean. Easy check in. Comfortable.
번역
숙소 답변: Dear Guest,thank you for sharing your feedback. We are delighted to hear that you found the hotel clean, the check-in process smooth, and your stay comfortable.Your comments reflect the standards our team strives to uphold every day. We look forward to welcoming you again soon.Sandra BehmNH Erlangen
Fl0m8x
스탠다드룸
투숙일: 2026년 7월
출장객
리뷰 4개
8.0/10
아주 좋음
작성일: 2026년 8월 19일
Gutes Hotel. Parken bisschen teuer. Essen direkt vor der Tür. Frühstück ganz gut
번역
숙소 답변: Sehr geehrte Gäste,vielen Dank für Ihre Rückmeldung und die positive Einschätzung unseres Hauses. Es freut uns, dass unser Frühstück Ihren Erwartungen entsprochen hat und die gastronomischen Angebote in der Umgebung für Sie praktisch waren.Wir bedauern, dass der Eindruck unserer Parkpreise nicht vollständig überzeugen konnte. Unser Anspruch ist es, einen ausgewogenen Komfort mit passenden Leistungen zu bieten.Es wäre uns eine Freude, Sie bei Ihrem nächsten Aufenthalt erneut begrüßen zu dürfen. Mit freundlichen Grüßen,BRUSK AHMADNH Erlangen
리뷰어
스탠다드 싱글룸
투숙일: 2025년 11월
1인 여행자
리뷰 1개
9.5/10
기대 이상
작성일: 2025년 12월 20일
Ottimo hotel spazio e pulito personale gentilissimo e disponibile
번역
숙소 답변: Dear Guest,We sincerely thank you for your positive feedback. We are delighted that you appreciated the spacious and well-maintained rooms, thus supporting our commitment to comfort and cleanliness.We are pleased to know that our team was perceived as friendly and helpful, which is fundamental to us in providing a warm welcome.We hope to welcome you back very soon for another pleasant experience.Larissa Bidner Front Office Manager NH Erlangen
숙소 답변: Dear Zhengerbajing. thank you for sharing your valuable feedback and choosing to stay at our hotel. We are delighted to know that you successfully completed your booking and were satisfied with our responsiveness.We always prioritize an efficient and convenient service experience, and are committed to providing every guest with a smooth and worry-free booking and check-in experience. Your recognition is an encouragement to our team.We look forward to serving you again in the near future. Welcome to visit us again.LARISSABIDNERFront Office Manager NH Erlangen
Roselle Ocampo
스탠다드룸
투숙일: 2026년 1월
커플
리뷰 1개
9.5/10
기대 이상
작성일: 2026년 3월 1일
Gute Lage,sauberes Zimmer,Nettes Personal
번역
숙소 답변: Liebe Roselle, herzlichen Dank für Ihre freundliche Rückmeldung. Es freut uns sehr, dass Ihnen unsere zentrale Lage, die Sauberkeit der Zimmer und die Freundlichkeit unseres Teams positiv aufgefallen sind.Wir schätzen Ihre Anerkennung sehr.Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen.Larissa Bidner Front Office Manager NH Erlangen
리뷰어
스탠다드룸
투숙일: 2026년 1월
기타
리뷰 1개
8.0/10
아주 좋음
작성일: 2026년 3월 1일
Kann nur weiter empfehlen
번역
숙소 답변: Lieber Gast, herzlichen Dank für Ihre positive Rückmeldung und Ihre Weiterempfehlung. Es freut unser Team sehr, dass Ihr Aufenthalt einen so guten Eindruck hinterlassen hat.Wir schätzen Ihr Vertrauen und freuen uns darauf, Sie bei nächster Gelegenheit wieder begrüßen zu dürfen.Larissa Bidner Front Office Manager NH Erlangen
숙소 답변: Dear Guest,We are pleased to hear your positive review of our stay. Our team takes great pride in providing a clean and comfortable environment for our guests. Our location is very convenient, with easy access to supermarkets and a variety of restaurants. We understand the inconvenience you may experience due to the lack of taxis in the area. While we have no control over the local taxi services, we certainly hope that the overall experience of working with us is a pleasant one. We look forward to serving you again in the near future. Sincerely,SANDRA BEHMNH Erlangen
숙소 답변: Dear Guest, thank you for choosing NH Erlangen and sharing your experience. We appreciate your comments regarding the convenience of shopping and the comfort of exploring Erlangen, as well as its proximity to the bus station. At the same time, we sincerely apologize that your room was not ready upon arrival and you had to wait for check-in. Your feedback is important to us, and we will continue working to improve the efficiency of the check-in process. We hope to welcome you back for an even smoother stay.
FAQ1950
스탠다드룸
투숙일: 2025년 11월
출장객
리뷰 9개
9.5/10
기대 이상
작성일: 2025년 12월 16일
Einfach gut. :-)
번역
숙소 답변: Lieber Gast,herzlichen Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Ihr Eindruck so rundum angenehm war.Schön, dass dies bei Ihnen so gut angekommen ist.Wir freuen uns darauf, Sie bei nächster Gelegenheit wieder willkommen zu heißen.Larissa Bidner Front Office Manager NH Erlangen
리뷰어
스탠다드룸
투숙일: 2025년 6월
출장객
리뷰 26개
8.0/10
아주 좋음
작성일: 2025년 8월 9일
正常水平,常規歐洲連鎖酒店
번역
숙소 답변: Dear Bin, Dear Guests,we are pleased to learn that your experience with us lived up to the standards of a European hotel chain. Our goal is always to provide our guests with a comfortable and enjoyable stay. We look forward to welcoming you back and will strive to exceed your expectations in the future. In the spirit of continuous improvement, we would appreciate any specific feedback you can provide on how we can improve your next visit. Best regardsLarissa Bidner Front Office Manager NH Erlangen
Waleizetaotie
디럭스 룸
투숙일: 2024년 9월
출장객
리뷰 14개
8.5/10
아주 좋음
작성일: 2024년 10월 28일
房間和國內比要小一些,但和國外同價格區間比較還是比較寬敞的
번역
숙소 답변: Dear Guest, thank you for choosing our hotel and sharing your experience. We appreciate your observation that while our rooms may be smaller than those typically found in China, they still offer a comfortable and well-considered space for guests in the same price range abroad. We are glad your stay met your expectations in terms of room comfort. We look forward to welcoming you back for another enjoyable visit.
숙소 답변: Dear Viva_Nice,thank you very much for taking the time to share your impressions of your stay with us. We are delighted that you were pleased with the spaciousness and cleanliness of your room, as well as the service provided by our team.Your kind words reflect the standards and service principles we uphold in caring for all our guests with attentiveness.We very much hope to have the opportunity to welcome you again in the near future.Yours sincerely,Sandra BehmAssistant ManagerNH Erlangen