마글렌 리조트 바이 구루호텔(Maglen Resort)

We waited 15 min for someone from guest services to check us in. Our room heater was insufficient to heat up the room and kept cutting off even after they came to see it. Jacuzzi is not heated and workers said they cant temper it. The gym was non existent where we stayed, we would need to drive 5-10 minutes to another part of the property. Overall such a let down for the cost.

Walls are very thin can hear everything. Sheets smelled like mildew. They have NO T.Vs. Ate dinner at the restaurant/bar/brewery my husband ordered a borrego plate and it had a piece of wire in it. I asked for the check and let the waitress know about the wire, she took it back to the kitchen came back and said it was part of the wire they tie the borrego with, didn’t even offer an apology, didn’t offer us a discount on the check or dessert, nothing.

The Maglen resort is a great option for Valle De Guadalupe because it is quiet and it offers not only one but a few dining options. I enjoyed my stay there with my family. I look forward to going back.

Horrible experience from check in to check out. For $250 a night, you would think that you would have running water, be able to use your credit card, and excellent service at the restaurant that charges an arm and a leg. It wax completely the opposite here.

- No water for 5 hours after we arrived - couldn’t shower after swimming. - Poor service at restaurant - no attention - dogs running around and overheard staff saying, oh yeah, there always here. - Staff informed me checkout time was at 11:00 AM. As we rushed to get out of there, and left, we were told checkout time was actually noon. - at restaurant, paid $2,000 pesos, for a $1,500 pesos dinner, and they took forever to come back, therefore, forced to leave a $30 tip for an $88 dollar dinner. - left a $148 dollar deposit, which they have yet to return because “we left two dirty towels.” Overall, this was a Terrible experience. I have been to a dozen hotels and resort in the past 12 months and this is the only bad review I have left. Will NOT be back!

My experience was terrible in all ways. I dont recommend this hotel at all . Nothing works they dont have t.v they dont have fridge ,they dont have safes. And the rooms are small and nothing was working . Terrible experience

Love the creativity behind the design and architecture. The food at the restaurants was fantastic.

Great place to get away and relax. I would have liked more than 2 towels in the room.

Went for a wedding accommodations are acceptable. The rooms don’t have a television or iron but other than that the restaurants on the property have good food and drink. The bed and pillows were nice and comfortable