포 포인츠 바이 쉐라톤 엘크하트

Area was nice, but doors to gym and pool were tapped open the locks didnt work, pool was cold, and parts of wallpaper were pealing.

This was possibly the worst checkin in memory. I paid for a king room and was told when I checked in that there were no more king rooms available - as they scratched out our original room number on the key cards and wrote another in. So obviously someone else got our room. The elevator had something sticky all over the floor and rather than cleaning it a caution sign was placed in the floor. When we got to our room the key cards didn’t work. I went down to the desk and could not get a new card. I was escorted to my room which was opened with a master key fob and told someone would be by in the morning to fix it. I asked if someone needed to stay in the room, since we had no working key cards, and was told yes. Someone would need to stay in the room to get back in. We paid for breakfast and I’m not sure how that will happen - unless we go one at a time. Unacceptable.

Call To Make Sure Amenities Are Working The staff was great. Very friendly and accommodating. I was upset, however, that the pool was not functioning and we were not told about it before booking. That was the main reason that I chose this hotel and once it's booked, there are no refunds.

Bathroom door was broken. It was also near impossible for a blind person to operate. There was also no outlet available for a cpap.

Not happy Reserved a king room and was given a double queen No kings available

Blueberry pancakes and pancake pillows Very clean and comfortable rooms. We had the room with the pull out couch. Nice size for a family. Hotel staff was very nice and helpful. Breakfast restaurant was decent for a sit down extra charge. Pillows on beds could have been way better. Overall we will stay here again!