벤타나 블루 리조트

A place to sleep The staff here are excellent. The pool and deck area are really nice. The jacuzzi was not heated. We think the owner needs to invest a bit for maintenance. The staff has to make excuses which we know wasn’t their fault. It still was a nice place to stay.

Room and roof are dirty, the fridge was with food, no tv cable. Pool with not enough maintenance the water wasn’t clean. Bad service of the waiters. Total I don’t recommend. The beds are individual.

Beautiful pool area, although no hot tub, water looked dirty. We stayed in the 2 bedroom villa, which just screamed out a lack of hospitality or thoughtfulness. Bedding was worn, pillows did not have pillow cases, only shams, slider in master bedroom did not work. Kitchen was ill equipped. No dish towels or paper towels. No coffee pot as described on *******. Then they charged us for coffee at the bar. Beautiful rooftop terrace. Would I stay here again, NO.

I wish I had more time to stay longer because they have lots of fun amenities that range from a pickleball court to a beautiful pool & jacuzzi. Even though there were some issues with the water heater and were quick to offer solutions. Our room was clean and easily accessible. Even though the mattress was a little firm, I slept comfortably safe. My only recommendation would be that the restaurant opens earlier for if not breakfast at least for coffee. It must have been around 7 or 8am and they were not open.

The staff were super nice, friendly & very helpful. Room was clean just a little run down.

Pros. Friendly staff. They provided coffee grounds, filter and cups for an early departure the next morning. Nice newer room layout with mini kitchen, restaurant, pools and upstairs terrace. Cons, construction on next door bathroom with tile cutting outside our room. The bed was rock hard and a double, not larger as advertised. No pillow cases on pillows, they were in a sham that was not laundered. We had to removethe shams and put our tee shirts over the pillows. No hot water. I looked in the maintenance closet and the electric hot water heater was disconnected. Road traffic was noisy.