체이스 스위트 엘패소(Chase Suite El Paso)

always keep customers waiting for breakfast replenishment and stop service 5 min ahead of business hours; no show on the planned housekeeping schedule; big room with really old carpet and facilities but running well; crystal clear steps on the ceiling; very good and friendly staffs at the front deck; good surroundings but noisy nearby Boeing Dr.

Love the amenities, the size of room, everything. What could be beyter, electric fireplace. And 2 person tub.... otherwise OMG perfect

The only drawback was the TV connection was awful. After a day out...it would have been nice to be able to come and sit to watch a movie or the world series game without it breaking up.

This property is a fantastic place to stay and is affordable, no issues here A

Asked to see the room on arrival. Take by maintenence man to room. Room smelled musty and dirty like when you walk into a cabin that has been locked up for the season. We requested not to stay and a refund. The lady at front desk at first said sure. We had booked through ********** so we called them to confirm. Suddenly her story changed and she was telling them we trashed the room when we checked it out. The only thing we had done was pull back the sheets to see if they were clean. Finally, after 20 minutes of talking with ********** , she released the funds back to ********** who sent us the refund. This is not a hotel. It is an apartment complex converted to hotel rooms that are not maintained to Red Roof in standards.

Very comfortable and convenient! For my families one day trip, we were able to be comfortable and feel like we were home. Chase Hotel is very affordable, staff is incredibly friendly and helpful, and they made transportation very convenient and easy! Also, the travel time for the shuttle to Airport and vice versa is less 10 minutes.

It was perfect. The accommodations were well appointed, the staff was efficient and kind. Unfortunately, my best friend died while I was there and I had to leave early. The woman at the front desk noticed something was wrong and came out from behind the desk to comfort me and hold me while I sobbed. I will never forget her kindness.

I like the shuttle services back and forth to nearby shopping facilities. I didn't like the renovation that was going on because I was not able to enjoy the amenities available. The breakfast was ok but not great.

Was very pleased with the stay!! Unsatisfied with the other occupants. Everyone goes to relax and have a nice weekend, I understand the grill area is first come first serve, but a group of military assumed they were entitled to use both grills in the first pool area. In my perspective it should be one grill area per party or a certain amount of time.