아일랏 에일라트 근처 호텔

나는 17.5과 21.5 사이에 호텔에 머물렀다. 호텔은 구식이며 식당은 합리적이며 수영장은 표준입니다. 그러나 고객 서비스는 매우 열악합니다. 우리는 2 인용 방을 예약하고 2 명의 동료에게 도착하여 더블 침대가있는 방을 얻었습니다. 우리는 룸 서비스에 전화하라는 말을 들었고 그들은 와서 침대를 나눕니다. 우리는 전화를 걸었고 도착한 사람은 베이스가 방에 허용되지 않기 때문에 침대를 변경할 수 없으며 원하는 경우 소파 베드를 침대로 준비 할 수 있다고 말했습니다. 같은 숨결에서 그는 리셉션에 전화하여 우리 방을 바꾸는 것을 추천했습니다. 리셉션에 가서 상황을 언급했는데 점원이 도와주지 않고 호텔 매니저에게 소개했습니다. 그녀는 단지 내가 그녀에게 오지 말라고 소리쳤거나 그녀에게 연락해서는 안된다고 소리쳤습니다. 나는 그녀에게 접수원이 나를 그녀에게 추천하여 왔다고 말했습니다. 그녀에게 관심이 없었습니다. 내가 실제로 얻지 못할 다른 방을 깨달았을 때, 나는 룸 서비스에 침대를 위해 소파를 마련해 달라고 요청했습니다. 룸 서비스가 다시 도착하여 담요 시트와 베개를 가져 왔습니다. 고객 서비스에 전화를 걸어 호텔의 어떤 손님보다 적은 비용을 지불하지 않았다고 말했습니다. 왜 우리 중 한 명이 소파에서 자야합니까? 직원은 그녀가 할 일이 없다고 말했고, 나는 교장에게 다시 오라고 요청했습니다. 오늘(휴가 후)까지 나는 같은 전화를 기다리고 있습니다. 우리는 한 사람이 침대에 있고 한 사람이 소파에 있을 때 두 명의 성인과 함께 잤습니다(열 수 없습니다!) 전체 휴가를 위해. 또 다른 포인트는 쓰레기통이 보이는 방과 오전 7시에 대피하기 위해 트럭이 오는 모닝콜을 얻을 수도 있습니다.

We had an excellent stay at the Neptune. It is a 5-star hotel, part of the prestigous Dan Hotel chain. Our room had a balcony overlooking the 25 meter heated pool with the Red Sea beyond. The room was a generous size, clean, with an upholstered arm chair that doubles as a spare single bed. The bathroom had a big mirror and a glass-door step in shower. The soap and other amenities were renewed as needed, and fresh, soft towels were provided generously. The curtains completely darkened the room if desired, the room was thoroughly cleaned and the sliding door to the balcony was spotless. The large size double bed was comfy with lots of pillows and a warm coverlet; the closet had adequate shelves and hanging room and extra hangers were provided promptly when requested. Every room has an electric kettle, two glass mugs, bottled mineral water and coffee, tea bags, sugar and sweetener for making hot drinks. There is a small fridge and safe as well. The buffet breakfasts were extraordinary! The dining hall staff were very helpful and willing, and kept the buffet constantly replenished and beautifully presented, not easy with lots of kids helping themselves. In addition to manned espresso machine, the hotel had recently installed two self-service coffee machines, so there was no wait to have a hot drink. The buffet had several fresh salads, as well as cut up vegetables for making your own, and several freshly made salad dressings, olive oil, lemon juice, fresh lemon quarters, and nice touches like bulgar and roasted seeds. Fresh cut citrus fruit rounded out the selection. Two chefs prepared omelets to order with fresh eggs, fresh sliced mushrooms, onions, parsley and grated cheese. Additional warm dishes included scrambled eggs, hard-boiled eggs, mini sliced baked eggplant, fresh pancakes or waffles, baked cakes including delicious warm cheese cake, croissants, borekas, and various specialties like lasagne and fresh pizza. There was always a selection of yogurt, sour cream, cold pudding deserts, as well as fresh cold hotel specialties like malaby and a whipped cream-cheese cake that was heavenly. There was a good selection of sliced hard cheeses, both salty and mild including a great fresh ricotta and white cheeses, like cottage cheese, white cheese with scallions or fresh dill. Tuna chunks, tuna salad, at least two kinds of herring, green and black olives, pickles, halva cubes and every kind of condiment were always available. Cereals included corn flakes, granola and 2 other choices, cold milk and cold chocolate milk on tap, chocolate spread, apricot and strawberry preserves, syrup for pancakes and waffles, in short, just about anything you could possibly want for breakfast. The hotel had many families with children, which resulted in some spills and dropped pancakes, and the dining staff always cleared things up immediately. They kept the buffet looking tempting and fresh at all times even with literally hundreds of diners at o

PROS: Very clean Very friendly staff Nice location: sea view from the room, quiet an relaxed location far away from all the noise and the crowds of the main hotel area Nice and very clean pool Great breakfast CONS: Parking: small parking lot of only 14 cars of which 3 are handicap spots. There are 3 more spots in front of the main door and if all is full you need to park on a white/blue spot (of which there are plenty) and pay city parking of 25 NIS a day. The beach: they have a pretty large shaded area with beach beds and chairs which is free for the guests but there is no hotel supervision and there are people from other hotels using it and it can get busy. Also there is a kite gliding Center near by and when they are active if you in the water you’re afraid if you get one of those huge kites on your head it will not end well. One afternoon those guys from the kite place decided to have a bbq party under the hotel shaded area and they had a boom box with “music” so loud we had to leave and go to the pool. Nobody from the hotel was there to tell them they are bothering us. Bottom line: we’ll go again. We enjoyed the stay. All the cons above will be nice if they can fix but they were not a deal breaker for us.

Great location ! The stuff are very polite and welcoming We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian. Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy. Please make sure he gets this compliment.