Homewood Suites by Hilton Atlanta Airport North

Small things do matter Could not set the current time on the alarm clock Could only set the time for alarm. Room had been renovated but they forgot to fix the tracks of the shower doors. Prefer small individual use shampoo and conditioner and lotion bottles. The large dispenser type came off the shower wall and dont like quality of what is in them.

Very poor overall Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room. Only on leaving the room to get backs from the car did we realise we had been told wrong room number. Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasn’t ours!!! Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!! Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work! Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!! Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway??? Generally not a good impression and will NOT be stopping here again.