더 메이드스톤(The Maidstone Hotel)

1 star quality for 5 stars price. 1000usd a night to lose your sleep, have lukewarm showers and old bathrooms that look like a motel’s. Rooms are so tiny, you can hear everything from the street, the restaurant and the corridors. The young man at the reception is lovely but the new owner should be ashamed for charging such prices offering the standard of a two stars hotel. This in Europe would certainly not be allowed by the law, I can’t get my head around how Americans can accept these rip offs. Certainly won’t stay there again unless the place is substantially refurbished and modernised

I have stayed here about 6 times a year for 3 years. The place has been taken over and was hoping for better management. My room -998 a night - was so noisy with noise from the yard and the restaurant. I always book a room far from the noise but they don’t do that anymore. Management said they were booked and maybe they are but no explanation about why I could not choose a room 2 months ago. Again the place is fine but for this price point I expect better management. I don’t think it’s worth the money and they aren’t very caring about customers summary: Management still sub par and care about money not customers

Our only complaint is that our room was very loud as we were directly above the bar and there were very loud patrons until well past midnight. Otherwise the hotel is very pleasant.

For a hotel of this price and rating, I expect much better service. Only one or two of the employees seemed to care at all about being helpful.

For $1000 per night, you can get: -Access to a minuscule room by a very difficult and dangerously staircase. -No minibar/ No slippers/ Very small closet with 2 hangers, without shelves or drawers. -Very old bathroom/ Plastic curtain at the uncomfortable bathtub. Regarding the very poor breakfast: -No eggs, toasts, or espresso. Friendly staff, but sometimes unskilled. THE WORST VALUE FOR MONEY HOTEL l HAVE EVER STAYED IN,

The chair in the room was stained and there were no robes in the room. For the amount of money we paid it was very disappointing.

We love the location and the ability to walk to town. The room was really not good. It was separated from the neighboring room by only a sliding door, that was not secured and through which one could easily hear and even see one's neighbors. There was zero privacy. There was a comedy show put on in the restaurant below and every word uttered by the comedian, every response from the audience could be heard in this room as clearly as if one were downstairs attending the show. We were asked about our stay before we left and we shared these views with the on site management, who were lovely and apologetic.

We had an absolutely wonderful stay. The hotel is under new management and they are doing a great job! The staff very accommodating and friendly. They are also very dog friendly a must for us. Everything was terrific from the Continental breakfast complete with fresh berries and Goldbergs bagels that were often warm when they arrived, to the bikes and beach umbrellas and chairs. we also loved sitting on the front lawn watching the world go by having coffee, reading the papers or having a cocktail.

Hotel claims to offer unparalleled luxury and hospitality: absolute rubbish. The triple room was neither comfortable or elegant, service was terrible and the nightly rate of over 2k- offensive! AVOID.