프리미어 인 엑서터 - M5 J29

Very good service and the food room as well got a good nights sleep

Good place with restaurants around.

Aircon didn’t work, no window to open. Petulant fifteen year old girl working reception who wasn’t interested. I reported the aircon not working and there a switch out the back to help fix apparently that staff can fiddle with, you know, without having to walk to the actual room. No luggage rack and the bathroom was smelly. There was a working kettle though. I’d avoid…

Stayed at this Premier Inn for one night in order to attend a family funeral the following day. Overall on arrival the lady on reception was attending to another guest and going out of her way to resolve an issue - she is a credit to the Premier Inn brand, cheerful and helpful. Our room was clean and I always like the sofa bed when travelling with children. We ate our evening meal in the restaurant which was excellent, and likewise the breakfast was really good. All of the staff we encountered were excellent, friendly and helpful. If we were in the area again we would definitely book here a second time.

They ran out of food at breakfast 45 minutes before breakfast cut off point. There was no apology, just staff blaming each other and saying what should’ve happened while our two kids were hungry. Sticky carpets, terrible WiFi. Go elsewhere

Smelly damp room. Bathroom extractor didnt work, full of condensation. No opening windows. Horrible. Unfortunately had rebooked for return from a holiday and as paid cheapest option they will not refund! All beware, can no longer rely on Premier Inn!