We been during Diwali 2022 hence due to heavy occupancy room tariff was quite high in comparison to service we received. Location is close by to Dwarkadhish Temple, Gomti River & ***y local food outlets but still not advisable. We received rooms after sitting for 2 hrs long by getting a check out. But Hotel didn’t even clean room or provide us fresh towels / toiletries. Room was so dirty used by early occupant full of sand & no etiquette to atleast clean room and provide us with basic amenities after a hectic journey & waiting. Also, had to call hotel reception to switch on the main connection for Lights / AC / Geyser even as their main switch was been handled by operator at Reception only. In House restaurant also takes time to provide even Tea / Breakfast. We had to accommodate as choice was limited but the service was pathetic. However we did ask for room just to get freshen up as we had just had a day for Dwarka Trip but the operator was so smart enough to provide rooms first to people who just needed to use rooms for hourly basis in order to make money & provide rooms to travelers who already booked in advance & waiting for rooms despite told in advance about the plan. I wouldn’t recommend this Hotel as however the property is occupied they should have basic etiquette & expecting in providing services to travelers who come for pilgrimage by paying high prices for room and not getting value for money. ***y hotels in the vicinity there.
번역