포 포인츠 바이 쉐라톤 잭슨빌 베이미도우스(Four Points by Sheraton Jacksonville Baymeadows)

I have stayed at the hotel multiple times and they have always been incredible accommodating, even when I had to cancel once because of an emergency. Hotel in clean and the breakfast is really good! Beds are very comfortable. Everything you need in a hotel!

Great hotel, in a great location. The room is spacious and clean! The staff was fairly nice.

Great stay overall clean and location is close to everything

It's a nice place to stay when in the area.

不錯 想續住漲價了 整體還行 價格有點過高

Well, we only stayed 2 nights. When we checked in, I was almost impressed. Although there was no one to greet us at the check-in counter upon arrival, the customer service turned out to be quite pleasant. The second day felt like we were in a different hotel- inferior customer service and a total lack of attention to guests in general. I was told I could receive extra towels, etc. by calling the front desk, but their definition of "shortly" turned out to be about 40 minutes, in which case I had to flag down housekeeping myself, and although I did get what I needed, I struggled to communicate as there was language barrier. I was then about 25 minutes late to my meeting. Oh well. Life is full of unexpected challenges. BUT upon checking out, there was -once again- no one at the desk so I was unable to clarify/confirm my incurred expenses and make sure they were appropriately billed. (I was told at check-in that I only needed to provide a card "to cover up to $50 for incidentals") So, in the end, they charged the wrong credit card and now I have an accounting mess to deal with. Inconsistent customer service and overall underwhelming experience. Hope this helps someone like me :)

Toya! Terrific. Kim and breakfast crew very nice and warm. Got stuck on the elevator. Toya.. was the voice of Heaven. Grateful she heard me and helped to get me , eventually four others out of the elevator.

Staff is the highest point in this location. Everyone was extremely helpful and polite. Room are clean, very decent breakfast.

Large room but there was that smell of powder put on the carpet to remove doors that was intense. The breakfast was good and we enjoyed our stay.