알트슈타트 호텔 장크트 게오르크(Altstadt Hotel St. Georg)

We booked 3 rooms, for a staggering price of 200 euro per room per night. 600+ euro for the booking. 1 room was quiet the other room close to the street a bit more noisy. 1 room was close to the breakfast but we woke up early. Rooms were spacious but could get updated. Most annoying when I checkin the guy at the reception told me that we still had to pay. The family member who made the booking wasn't there. So then I paid on the 8th of October. 650 euro. Later we found out on the 6th *********** took the same amount and somehow the hotel deducted 650 on 11th and send it back to our creditcard. So we still paid one time too much. We now have to call almost everyday to get our money back. I just received an e-mail from the hotel with receipts that I paid with my bankcard and that they send the money back 1 time. Somehow I am unable to make clear that we paid twice with the creditcard. Also, I have to communicate in English. Its not very professional how this is going. Hope they send us the money back soon.

The hotel was so central. Lovely breakfast for just 5 euros. The rooms were lovely and clean and cleaned everyday. The hotel could be noisy as there was a night club downstairs. I would stay here again as it was so central.

It’s so central to everything, I actually really liked it, staff are lovely, I was in a single room and it was clean and comfortable, only downside was the heating seemed to be only put on for a while in the evening so it was a bit chilly when i went back to the room after I got a bit wet going sightseeing , I did ask one of the staff was there a way of putting it on but she didn’t understand me, I would definitely come back though

La posizione è ottima. In pieno centro storico, numerose birrerie e ristoranti nel quartiere. Vicino alla fermata della metro comoda per la fiera. Per il resto la struttura è vecchia. le camere sono relativamente di media grandezza ma le finiture sono vecchie. Il bagno è vecchio. La colazione è semplice sia dolce che salato. Il personale è gentile. Da valutare solo se si vuole stare nel quartiere di Altstadt

Deze beoordeling geldt voor kamer 419 (over de overige kamers kan ik niets zeggen). Wij kwamen aan rond 18 uur. Wij hadden geboekt een Klassieke Twin kamer (een kamer met 2 afzonderlijke bedden volgens de foto's van de website). Wij kregen een kamer waar: - tussen de afzonderlijke bedden een muur stond waardoor je elkaar niet kon zien - het naar sigarettenrook stonk (er stond in een kast een asbakschaal) - de gordijnen kapot waren en die de ramen maar voor de helft bedekten - de nooduitgang geblokkeerd was met trapjes en allerlei onduidelijke spul - de vloer niet of amper gestofzuigd was - tenminste één stopcontact niet werkte, geen afdekplaat had; andere electra was met tape aan elkaar gezet - geen bedlampen waren - het slot op de deur niet werkte - de afvoer van de douche niet doorliep waardoor je tot je enkels in het water stond - de temperatuur van het douchewater continue wisselde tussen koud en warm - de tissuehouder ca. 3 tissues bevatte die niet meer aangevuld werd - de tv niet werkte; na wat zoeken bleek een kabel achter een kast te zijn gevallen; de verbinding kon na wat heen en weer geschuif met de kast hersteld worden waarna de tv werkte Het heeft er alle schijn van dat deze kamer gebruikt werd en wordt voor/door personeel om te roken en/of te slapen en ingezet wordt als 'gastenkamer' als het hotel volgeboekt is. Wie laat arriveert krijgt vermoedelijk deze kamer. Het personeel was zeer vriendelijk maar kon ons geen andere tweepersoonskamer aanbieden, ook niet voor de 2e nacht na ons herhaald verzoek. Ook bij ********** - daar hadden wij geboekt - kregen wij nul op ons request: het hotel stelde bij navraag zich op het standpunt dat wij gebruik hadden gemaakt van hun faciliteiten; daarmee was voor St. George en voor ********** de kous af. Kortom: boek niet kamer 419 want je krijgt niet waar je voor betaald hebt. Oh ja: het ontbijt was ok! ------- This review is for room 419 (I can't say anything about the other rooms). We arrived around 6 pm. We had booked a Classic Twin room (a room with 2 separate beds according to the photos on the website). We got a room where: - There was a wall between the individual beds so you couldn't see each other - it smelled of cigarette smoke (there was an ashtray dish in a closet) - the curtains were broken and only half covered the windows - the emergency exit was blocked with steps and all kinds of unclear stuff - the floor had not or barely been vacuumed - at least one socket was not working, had no cover plate; other electrics were put together with tape - no bedside lamps - the lock on the door didn't work - the drain of the shower did not go through, so you were up to your ankles in water - the temperature of the shower water continuously alternated between cold and warm - the tissue holder contained approx. 3 tissues that were no longer replenished - the TV was not working; after some searching it turned out that a cable had fallen behind a cupboard; the connection could be restored after some sl