루비 루나 호텔 뒤셀도르프(Ruby Luna Hotel Dusseldorf)

We had such a nice stay. The staff was absolutely fantastic, we felt well taken care of throughout our stay 💜 location is superb!

窗口就能可能看到萊茵河畔，跨年的時候看到了美麗的煙花

Hotel is very central to multiple Chris**as markets and public transport, very clean hotel and area.

Breakfast on sunday on the 3th of December was messy, not enough staff, the guests are placing the plates, glasses, knives and bowl everywhere to have a clean table. There was enough choice to have a fine breakfast.

Nice design and spacious room. Coffee bar area has a nice style. Nice barista coffee.

This hotel doesn’t understand the word service. After a seven hour we had to do self check-in, carry our 2 suitcases and 2 carryons without offering any assistance, despite the presence of two healthy young men, because they simply didn’t offer this service. No laundry service. All channels in TV were German except for two. There was no phone in room. Aside from the safety issue, each time you need something you need to go down to the reception.The saff were nice but clearly lacked proper training. One staff said no to a question in which her colleague corrected her. The room looks like university dormitory but with a private bathroom. Breakfast was a minimum requirement so I was glad I didn’t pay for it. Dispite all this, they managed to put what every hotel gust needs “ a Marvin speaker” not one but yes, two in a room 3 by 4 meters room. Despite staying in thousands of hotels this was one of the worst. Despite using the 4 stars in ******* filter somehow this hotel fell through the cracks.

Great funky hotel. Staff are friendly. Only issue is AC units are noisy and hard to sleep.

Excellent location. Beautiful lobby. Tiny rooms.

The Staff were excelllent and really made the Hotel a pleasant place to stay. They were friendly and efficient. Came from England for the weekend and will definately stay here again