르 상리에 데 아르덴

Very nice rooms. Friendly and efficient service. Several restaurants to choose from with impressive wine cave. Spa and fitness center. Parking outside. One drawback : no thub in badroom. For the rest : great place.

Location is excellent for walking around the town. Parking is easy, with immediate access to valet parking. The hotel and the rooms are modern and well equipped with access to three restaurants. The staff are professional but not empathetic. Upon checking in, I was told dinner reservations were not possible and to use room service. When I got to my room, there was no room service menu. An excellent hotel would've found me a reservation when I asked for it, not when I complained. What I DO like is the staff DO follow up on problems like this. A few minutes later, I received a call they had found me a space in one of the restaurants. As far as the room is concerned, we booked a Premium Double Room with shower and, upon checking in were in an attic room that seemed considerably smaller and had no shower, only a bath. When we queried this, we were told the room was "as booked". My mistake, Breakfast is outstanding, with a huge selection, great quality and service, for 30 Euros pp. Check-out was inefficient and slow, resulting in long queues. Overall, less than we expected for 450 Euros, excluding parking and dinner.