The kitchens and lounge are locked at 9pm until 7am; leaving me alone with my kids in a tent in the rain with no warm lounge to sit in nor any way to make a hot drink or heat up the kids wheatbags until morning. Kitchens are poorly stocked; you have to bring all your cookware as well as crockery and cutlery, and an oven tray for the oven and everything. The hire boxes of crockery/cutlery/cookware are ok, but still lacking and not clearly specified how much you are expected to bring for yourself. What am I paying for when so little is being provided and I’m locked out of half the facilities?? And the grass is all full of onehunga **** (prickles) making it impossible to play on the grass properly. Fix the prickles, put your coded locks on the kitchens and lounge so guests can still use them, and be more specific in your information as to how much you have to bring along with you and it would be better. But I won’t ever stay there again.
번역