를레 베르나르 루아소

We had a pleasant stay in a junior suite with nice garden. The staff was very helpful and recommending nice places to visit in the region. Very confortable bed and lovely decoration of the suite. Great Spa you would not expect in this small village with different pools, sauna and Jacuzzy. The garden is also very well maintained and brings a lot of charm to the property. The diner at Michelin restaurant was fine but I was expecting more as it is a two star Michelin restaurant. Also I would have expected mineral water in the room during the turndown service.

Thank you for a memorable experience. The grounds of Le Relais Bernard Loiseau are outstanding, creating many places on the grounds for relaxation, dining and socializing. The rooms were extremely well-appointed. We dined several times at the Cote D’Or, and enjoyed attentive service and creative, memorable dishes. Loiseau de Sens offers incredible quality and value. We will be back. Merci!

As we usually stay in Raleigh & Chateaux establishments, we have chosen this hotel with the 2*Michelin. Un fortunately the welcoming in reception was a shambles. Although we have reserved a Junior Suite, we were pushed in a small old room, with a small bed. Only after lot of arguments, with people who hardly speak english( 5* hotel), including the reception manageress, we got a nice newly renovated big suite. It gave a very bad taste to the visit. We were directed to the spa, but no sings in English. On first attempt, there was no one in the spa area to explain how to get to the new pool area. On the second attempt, there was a lady, no English, and not directing properly again . Thanks to our initiative we found it, very nice spa! After all those incidences, they tried to amend things. The Gourmand restaurant is amazing!! The food, service and the chef are excellent. All in all, a good hotel, but need to improve the reception service and language barrier.

Incredible 5-star service and comfort. Every detail meticulously observed and included. Delicious breakfast, comfortable bed, cozy room with historical beams, thick robes, beautiful spa. Charming service with a smile. Lovely terrace over the interior garden. We had a delicious dinner at their Bistro so you don’t have to do the Michelin 2-star restaurant.

Madame Loiseau assumed the leadership of this resort in 2003 after the untimely death of her husband Bernard. What she has accomplished here is a true testimony to the strength of her family, the love that she has for her family and her husband, and the pride she carries forth for his legacy. Well worth a visit!

This one got a 5 star rating by just a whisker. Overall, it is a wonderful place to stay, quiet, very functional room and you can get pampered at the spa if that is your cup of tea. Where it falls down a bit is the staff who can be quite variable. Some are excellent and will do anything to help, and some (like the reception) leave you with the impression that you are just a source of annoyance for them. We did not get the most friendly of welcome and the concierge provided some rather misleading information. Being able to speak some basic French will help you so much more. One thing to call out - the owner, Madame Loiseau is a delightful lady and you can really feel her passionate as you stay here. Recommended with some minor caveats.