덤바턴, DEA 근처 호텔

새롭게 개조 된 깨끗한 객실, 친절한 직원, 편리한 위치!

버스 정류장과 가깝고 여행하기 쉽고 방이 매우 좋습니다.

나는 Hamptons에서 청결한 호텔, 깨끗한 방, 깨끗한 침구에서 몇 가지를 믿을 수 있음을 배웠습니다! 이 방문에는 책상과 로비 / 복도에서 훌륭한 커피를 마시는 친절한 직원도 포함되었습니다. 선택할 수있는 훌륭한 아침 식사는 수제 품질만큼 좋았습니다. 객실과 복도는 매우 넓으며 가구가 업데이트되었습니다.

This is a well run Hampton Inn w/ clean room, friendly staff and a variety of different restaurants and shopping close by. Easy access from I-295. Breakfast is typical Hampton fare but well presented. No traffic problems and easy parking.

방은 깨끗하고 위치는 시내 근처에 있습니다. 그러나 객실에는 온수 주전자가 포함되어 있지 않습니다.

훌륭한 호텔입니다. 직원들은 손님을 알고 있으며 기뻐하지 않는 것 같습니다. 나는 그들의 체육관 / 수영장 설정을 가장 좋아합니다. 바, 온수 욕조 및 충분한 공간을 확보하십시오. 호텔에서 엘리베이터를 업그레이드하고 있지만 문제가 없습니다. 지금은 이그 제 큐 티브 라운지는 아래층에 있지만 베이컨까지 원하는 모든 것을 갖추고 있습니다!

This hotel gets a mixed review from me, for sure. First of all, this is an older property that has likely been renovated many times over the years. As such, the layout befits an older property, and it doesn't always line up with modern expectations, such as stairs' going directly outside rather than to the lobby. However, that can't really be changed too much without tearing down the facility and building a new one, so I feel as though it would be unfair to ding them over that. Similarly, the elevators were being renovated while we were staying there, and this limited the elevators' capacity, as only one (of two total) was available during our stay. This is a temporary inconvenience and necessary work, so I'm giving them a bye on that work. As far as our room went, I took no issue with it. It was clean, it had adequate lighting, and the beds were comfortable. The breakfast service was about what you would expect for a Holiday Inn Express. Nothing too fancy, but not terrible, either. My only complaint was that the warming units that the food sat in continuously made contact with the sneeze guard, which made for a frustrating experience (feeling like you need three hands to serve yourself). That could probably be remedied easily enough if someone cared enough to do it. The parking and access situation, however, was unacceptable. The parking lot is on the back side of the building. This stems from the property's being very old, so I'm not willing to ding them for that on its own, as there is an entrance to the lobby on the parking lot side. However, I will ding them for how access to the parking lot is handled late at night. After 11 PM, the doors facing the parking lot are locked, and there is no access allowed through that door, with all entering and exiting being done via the door next to the front desk. The door to the parking lot also has a sign posted on it when the doors are locked stating as such, and threatening immediate removal from the property should the doors be opened during those hours. That means that in order to access the lot, you have to walk completely around the outside of the building. To add insult to injury, there is a card access box that allows access to be limited to only registered guests, but the doors are locked in such a way as to bypass the card access system. The staff said that this was due to a problem with homeless trying to sleep in the hotel's lobby, but inconveniencing paying guests is no way to do it. All in all, I suppose that this isn't a bad place based on the price and the location, but I'm not inclined to stay again, as the inconveniences outweighed the positives.

I am a Hilton Honors member and I stay in Hampton Inns multiple times a year. The key to any brand is consistency and this property is clearly falling short, mainly in the area of service. Digital key didn't work at check-in. Young woman at front desk said, ”It hasn't worked in weeks.” No ”sorry,” no care whatsoever. (For frequent travelers, the digital key, and being able to skip being processed at the front desk, is the main reason to stay with the brand.) There was no shampoo in the guest room, for example, and so, after a long day of travel, I went to the front desk to ask for some. The front desk person looked around, couldn't find any, and, after several minutes of looking, handed me some shampoo from another brand, something that looked like she grabbed it from the lost & found drawer. Again, no ”sorry,” no care, no ”Would you like some sent up to your room tomorrow?” Same lack of care when I asked for my rate to be adjusted to my company's corporate rate: ”I can't do that. My manager has to do that.” No ”sorry for the inconvenience,” no ”let us make it easier on you on I'll leave a note and have the manager do it for you tomorrow,” nothin'. She didn't even have the energy to say, ”Come back tomorrow,” which would have been annoying, but at least better than the blank stare of ”sucks to be you” that I received. Got the same attitude from the front desk in subsequent days when I asked for decaf coffee. And again when I asked for a check-out time of Noon. No one ever asked, not once, ”how's your stay?” or ”Is there anything else we can do for you?” Staff needs basic, basic customer service training where smiling is step one in the formula. My refrigerator in the room was broken, but I didn't dare tell anyone. I couldn't bare another indifferent response. The room itself was clean, but a bit beat and the mattress sloped downward toward the headboard in an uncomfortable way. As I said, not a great representative of the Hampton or Hilton brand.

우리는 나쁜 Airbnb 경험을했고 밤 동안 머물기에 안정적이고 편안한 장소가 필요했습니다. 이 호텔은 골프 코스에 있으며 매우 아름답습니다!! 우리는 좋은 가격을 얻었지만 사고로 2 Queens 대신 1 King을 선택했습니다. 그들은 우리가 매우 행복했고 우리에게 무료로 방을 친절하게 바 꾸었습니다. 우리가 우리 방에 도착했을 때, 방이 청소되었고 아무도 들어 가지 않았다는 스티커가 우리 문 위에 붙어있었습니다. 침대는 거대하고 푹신하고 매우 깨끗했습니다. 나는 아기처럼 잤다. 방도 매우 깨끗했고 에어컨이 시원한 공기를 내보내고 있었습니다. 방은 깨끗하고 조용하고 시원했습니다. 우리는 매우 즐겼습니다!

서비스, 객실 및 편의 시설은 환상적이었습니다. 나는 단 몇 분 거리에있는 웨스틴에서 회의에 참석했습니다. 훨씬 더 나은 가치와 훌륭한 방! 강력 추천