펨브로크 타운하우스(Pembroke Townhouse)

The Pembroke Townhouse experience was top notch. Everything from check in, the beautiful room which was also wonderfully clean and safe, the professional friendly staff and location was 100%. Well done to all concerned.

주요 문제는 체크인 시 무례한 로봇 접수원이었습니다. 우리는 방 열쇠를 받았습니다. 지하방에 가보니 하수구 냄새가 났습니다. 우리는 리셉션으로 돌아가서 정중하게 다른 방을 요청했습니다. 우리는 무례하게 기다리라는 요청을 받았고 30분 동안 기다려야 했습니다. 직원의 태도는 혐오스러운 태도로 불쾌했습니다. 아침 식사 서비스가 매우 좋지 않습니다. 선택이 제한됩니다. 직원과 호텔은 쾌적하지 않습니다.

위치가 좋았습니다. 레스토랑, 공원, 박물관에 편리하게 가실 수 있습니다. 직원들은 매우 도움이 되었고 친절했습니다. 리셉션 공간은 사랑스러웠습니다. 욕실은 새로 단장되어 매우 멋졌습니다. 그러나 침대는 매력적이지 않았습니다. 연기가 방을 가득 채웠어요 우리가 창문을 열었을 때. 카펫은 잘 낡았고 얼룩이 있었습니다. 우리는 슈페리어 더블룸을 예약했습니다. 그것이 우리가 얻은 것인지 모르겠습니다. 그렇다면 별로 뛰어난 수준은 아니었습니다.

호텔을 예약할 때 기본 사항, 즉 잠을 잘 수 있는지 확인하시기 바랍니다. 슬프게도 옆집에서 시끄러운 파티가 오전 3시까지 계속되었습니다. 오전 6시에 시작하고 €200를 지불했다면 이상적이지 않습니다. 물론 직원의 잘못은 아닙니다. 그들은 사랑스러웠습니다.

I had to extend my stay and I got a surprise upgrade with a gallery in the room. It was a magic. The ostrich paintings on the wall was my other favorite and the fluffy towels were giving extra cosy.

The check in area simply lovely, relaxing and staff superb. Sitting room a boon as rooms are small. Excellent complimentary coffee tea and croissants available, which we very much appreciated as we were advised no room in the dining room for breakfast. We booked a loft room, which is ideal if u have a third person who is staying in your room, but did not enhance general space as bed in sleeping area was constrained, not enough room to swing a cat.That said lovely area, lovely staff and overall reasonably comfortable.

Was given a considerably small room, to the point there is a sign outside the door admitting it is a small room. Once inside, there was no overhead light fixture, resulting in a very dark room, even with the three small wall-mounted lights on. Granted the rest of the room was fine, but this was very disappointing as my two work colleagues had substantially larger rooms for the same rate. The real no-no was that house-keeping failed to make up the room or refresh the towels. Granted I was only there for two nights, this is a sign of very poor service and attention to detail. Appreciate things happen but this was not the best of stays I've experienced sadly.

We stayed for one night ,very good value. Staff were so friendly.

Loved the vintage style! Staff was helpful and friendly, and the breakfast was lovely. Overall a great stay!