익스텐디드 스테이 아메리카 - 콜럼비아 - 터틀

Comfortable but breakfast was poor and no amenities at all. So, please improve these two points.

⭐️⭐️⭐️⭐️⭐️ We’ve only been here a couple of nights so far, but we’ve already decided this is where we’ll be staying long term, in lieu of looking at Furnished Finders or an Airbnb situation for this 6 week long work trip. This is our first time staying at an Extended Stay America. The staff are incredibly friendly and genuinely care about their guests, which completely changed our minds about looking elsewhere. The rooms are very clean, everything works properly, and it even smells fresh—which makes a big difference for an extended stay. The grab-and-go breakfast is simple (oatmeal, packaged muffins, cereal bars, and coffee), and the coffee is good, however if you’re someone that doesn’t do sugar you may want to get your own creamer. Special thanks to Shariese, who is so warm and caring, and Kelcee, whose contagious smile brightens the whole lobby. Their hospitality has made this feel like the right place for us.

Shariese was very helpful and resourceful during our stay. The stay wouldn’t have been the same without her! She was kind and very generous with her time.

I cannot recommend staying at this hotel. We were misled by the ratings. It is difficult to comprehend how this place has achieved a score of 4.4 out of 5. We were on vacation and had booked a suite for a family with children, but this hotel entirely ruined our plans. It was an awful experience. A strong, unpleasant odor is the first thing that strikes you upon entering the room and a urine smell in bathroom. The bedding was disgusting, stained (it was unclear whether it was food or bodily fluids). The room was filthy, with a dirty floor, dirty curtains, broken and half-open windows, a dirty couch, and clear evidence of poor housekeeping. We could not sleep due to loud noises late at night. The toilet was dirty, the door handle was broken, and the bathtub was filthy with green mold around the drain. I had to ask for an air freshener from the front desk to make it somewhat livable for a night, but the air freshener did not work at all. We had booked the hotel for two nights, but since we arrived late, we had to stay for one night and checked out the next day. The issues were conveyed to the front desk directly and through email, with pictures sent to the manager, but no steps were taken to resolve them, and we were not offered a room change. Avoid if you can!

I really enjoyed my stay her being a new individual in the area I didn’t have housing yet and the front desk ladies made me feel like I was at home help me with everything and they are very clean and nice. It’s Near a Walmart and gas station very convenient

Miss Shariese is an Amazing Person and Awesome to Conversate with. She Made Me Feel Welcome and made the Hotel Experience Super Nice and Easy! Thank You for the Great Experience and the Great Hospitality...............................