비어와 글래스하우스 모텔

Broke the journey north from Brisbane with an overnight stay. Handy location, but although set back from road there was still traffic noise. Got a phone alert in advance to say room was ready - No.6 on the end of the block with covered parking. The whole place is old school and really needs a complete makeover. It's amazing how many of these types of motel still exist, but proximity to Australia Zoo is probably what keeps it going. Nice milk in the fridge though.

This motel was awful, avoid at all cost. Rooms were being renovated but still leased out to customers. The rooms smelt of paint we were told to not touch the wet paint above the headboard. Painting supplies were left outside the rooms. Bathroom door didn't close and bathroom needed to be cleaned. Rooms not ready on arrival and staff were rude and dismissive. Sonia was the worst unprofessional and the biggest bogan. Would never return horrendous

Potential guests…. exercise caution when booking here!!! The lady we dealt with was VERY rude and unprofessional. Check-in is from 2pm, and we courteously informed her that we would likely arrive around 5pm. However, we arrived around 3:45pm, only to find the room was not ready. When check-in is listed as starting from 2pm, one would expect the room to be ready by that time, not waiting until you arrive to begin the cleaning. Despite notifying her of our later arrival, we returned at 5:15pm to find her just finishing cleaning the room. Additionally, the room had a strong smell of paint fumes, the bathroom door wouldn't shut, and the back door didn't lock. The room was also dirty and dusty. Overall a very unpleasant experience.

Good points: Clean bedding, fairly comfortable bed, the veranda at the back was a fairly pleasant area to sit! The fridge worked! Bad points: Grubby & Sticky Broken edges to units in the room & bathroom the wash basin was nasty & the shower cubicle not much better, the toilet cistern was bulging, so partially open, making the room spell like a ‘dunny’!! Crockery & cutlery was dirty Alsorts of items under the beds, including newspapers, clothing & used crockery, plus lots of dust! The toaster was rusty, microwave was dirty, bedside tables sticky The provided armchair sink in the middle so no support! The swimming pool was very unhygienic, blocked filter & had dead cane toads in it… yuk I wouldn’t recommend this place to anyone, it was awful.!!!

The hosts won't tell the truth. The motel is dirty and univiting. We booked our unit 10 months ago via email for a wedding for 2 nights. I confirmed in writing 2 months ago. Again confirmed via text 4 days before our stay. Sonja rang at 2pm the day of check-in and told us that they had a plumbing problem in the room and couldn't get a plumber. She then said the owner refused to allow them to ring the emergency plumber. We made other arrangements for the Friday night (at a large cost to ourselves as everything was booked out). When we arrived on the Saturday, Tony & Sonja proceeded to give us the run around with multiple reasons why we couldn't stay in the room or even view the room. When I pushed about seeing the room, they finally admitted that they had triple booked the room. They were rude and unhelpful. We were left with no options for any accommodations for that night. We asked to speak to the owner - they assured us that they would give our phone number to the owner. (I since emailed and asked again for this to happen). 5 days later we are still waiting. Whilst onsite we viewed a friend's room and it was dirty and smelly. I would not recommend this hotel to anyone.

Checked in and checked out 5 mins later. Booked a pet friendly room and it was disgusting. The smell was over powering. The carpet was stained, the bathroom was dirty and had holes in the walls patched up with plaster. Do better people, the man at reception was nice but just didn’t get it, his reply was “that’s why it’s a pet friendly room” when I told him the room stunk and it was filthy. He did refund my $260 for 2 nights. But get this they charge $15 extra for a pet friendly room. It’s old and dirty, I’m okay with old but dirty and smelly is not for me or my dog.