디온 팰리스 리조트 & 스파

Where to start, ah, yes, this in no way can be a 5* hotel, it is rather 2* motel, but by the beach. Firstly, the rooms were not ready, we waited in the lobby bar for about an hour, and the receptionist was supposedly calling us when the rooms were ready. I went to the reception again, the girl who took my phone number even hasn't have handed it to the next shift guy, who also reacted like they didn't know of any guests are arriving, so he had to check again if the rooms were ready. Well at 4PM they were, they had to. We had to pay 100Euro, just like that, cash, because the government, they said, something about Green New Deal. EU cares about the environment... out of the review topic. It started with one of the rooms having AC that only blows air, but not cooling. Went to the reception, the guy said they will send someone. I waited for over an hour and went down to the reception to ask what happened with the technician, apparently there wasn't one onsite. So the day was practically gone with an hour left for the beach. I had to ask the receptionist to find another room. He kinda checked and agreed with me. Why would I need to ask for that though? So, I would stay in a sauna, if I hadn't ask? Well, the other room didn't have much better AC, it was barely working, pathetic... Oh, there is no elevator in that 5 star hotel, so I had to move my luggage downstairs and back upstairs, because the other room was on the left side of the lobby, so they practically have two second floors, a marvel of the modern architecture. The very first thing you notice there, that there are AC blowers in the lobby, but all windows are opened? What is the logic? At least in the perspective of a Green Planet and not wasting energy? The rooms have safe switches on the balcony doors, so to stop the AC if you open the door. Well my parents' room had the switch, that didn't eventually cut the the AC power, in my room that switch was bypassed. You can see the pictures of both "options". It seems it was a good building, that lacks in maintenance, now for over 10 years. You can see decay almost everywhere. The hotel lacks basic cleanliness. The room furniture is mediocre and way old. While the lobby, despite being full of more expensive however tastelessly arranged modern pieces of chandeliers and cheap paintings can lead to nausea being so ungraciously pompous. The TVs in the room are at least 15 years old and there were those curtain like thingies on the beds back boards, that look intimidatingly dirty and out of bounds. The doors... they don't have handles from outside...Is this a thing? Saving money from that? I locked myself 3 times. Pathetic! The bathroom, over all mediocre, I have never seen a bathtub faucets and drains situated like that, see the picture. Someone cut renovation expenses again, by saving from a pipe length. This 5star hotel?! There are a few other things, but I will stop wit the review here. Just to say though, the dinner included is a cheap cheap buffet. They don't have plastic cups, but they won't allow you to take your coffee in the regular coffee cups. Almost nobody speaks English. The "restaurant's" chairs are dirty, however they won't allow you to enter with shorts, like it's the French Riviera. On a positive note, the people from Dion and Litochoro are very nice, welcoming people and the restaurants and the other hotels are better, this one is an exception. I booked it trusting the platforms and was duped, the whole point was to be by the beach, well I paid for my naivete.

Όλα ήταν τέλεια!! Στο προσωπικό δίνω ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐!!! Δεν έχω ξανασυναντήσει τόσο ευγενικό προσωπικό, όλοι με το χαμόγελο σε εξυπηρετήσουν σε ότι ζητήσεις !! Μας κάνανε έκπληξη για την επέτειο του γάμου μας με τούρτα και κεράκι μας συγκίνησαν πολύ !! Τους ευχαριστώ όλους από καρδιάς !! Ευχαριστώ πολύ την κα Ελβίρα (ίσως κάνω λάθος το ονομα της) στις κρατησεις που με βοήθησε πολύ ώστε να κλείσω το δωμάτιο με διαβεβαίωσε ότι όλα είναι όπως τα λέει το trip.com και τελικά πήρα την απόφαση να το κλείσω !! Την κα Μαρία στη reception ευγενεστατη και χαμογελαστή πάντα!!! Την κα Ευαγγελία υπεύθυνη δημοσίων σχέσεων γλυκύτατη ευγενεστατη να μας ενημερώσει για το κάθε τι που μας ενδιαφέρει!! Την κα Γεωργία maitre της τραπεζαρίας ότι ζητούσες το είχες αμέσως !! Την κα Φανή φοβερή γλυκύτατη με τα τέλεια αβγά της και pancakes,, μου τα έφτιαχνε τα αβγά ακριβώς όπως τα ζητούσα!! Πολλά συγχαρητήρια σε όλο το προσωπικό μας έχουν σκλαβώσει !! Όσον αφορά το ξενοδοχείο μπορεί όντως να χρειάζεται κάποιες μικρές επιδιορθώσεις αλλά δεν μένω εκεί γιατί όλα τα άλλα ήταν τέλεια !! Τα δωμάτια καθαρά και τακτοποιημένα, οι εξωτερικοί χώροι όλοι τακτοποιημένοι, πισίνες μεγάλες και καθαρές, ωραία παραλία με ξαπλώστρες του ξενοδοχείου χωρίς επιβάρυνση!! Τιμες λογικές στα μπαρ !! Μπορώ να πω value for money!! Μακάρι να μπορούσαμε να μείνουμε περισσότερο!! Ελπίζω και εύχομαι να σας ξανά επισκεφτούμε!!!

Κλείσαμε μια διανυκτέρευση με ιδιωτική πισίνα,το δωμάτιο δεν ήταν καθαρό, μέσα στην πισίνα έπεφτε ένα φυτό που υπήρχαν πολλά έντομα με αποτελεσμα να μην μπορούμε να μπούμε κ επίσης η σκάλα ήταν σκουριασμένη όπως αντίστοιχα κ το ντουζ παρόλα αυτά είπαμε να μην χαλάσουμε την μέρα μας κ να κάτσουμε στην εξωτερική πισίνα,μόλις γυρίσαμε δεν υπήρχε νερό ζεστό στο δωμάτιο τουλάχιστον 3ωρες σκέτη ταλαιπωρία με αποτέλεσμα να ζητήσω να γίνει επιστροφή χρημάτων κ να φύγουμε μας απογοητευσε!!!!!Το προσωπικό ευγενικό !!

Absolutely loved our stay at Hotel Dion! The staff went above and beyond – Evangelia made us feel like family, Maria served the best coffee (with soya milk brought instantly on request!), and Dora kept everything spotless and comfortable. Great food with changing menus, fun live music evenings, stunning sea & mountain views, and a very baby-friendly atmosphere. Can’t wait to return!

The hotel itself is decent - decent food, nice room, the staff is kind. We had a bad experience with their gym - which is the reason we picked this hotel in the first place. It has very limited opening hours - 10-18, which we adjusted our plans for. Then, when we got there at 10, it was locked (because it's in the spa and the reception was not there). Despite going to the front desk it took over 40 minutes for us to get in and start using it. And then it had very limited equipment and no AC. In conclusion - don't come for the gym.

Good