satishultimate
2024년 5월 11일
The Location of this Hotel is quite in center of the town and you have access to all important restaurants and sight seeing places nearby. The check-in was quick and the room, which I took was spacious and I went in as a family of 4, including 2 children. Their Complimentary breakfast was wide spread and their Rusigaram restaurant is also good in providing a scrumptious lunch. The only hitch, is though a booked a deluxe room telling that we are family of 4, out of which 1 kid will be 11 yrs of age and when booked online, the tariff rate changed i.e. hiked a bit as we included a 11 year old child also into the room We expected an additional bed to provided for the same, but I got charged additionally 1k with taxes, which could have been avoided. Since, I didn't want to create an issue of it, I would like to mention the Management, that if we are paying extra, in order to accommodate a child as well, then we are ought to think that an additional bed will be provided. So, please put an additional note, if you are going to charge for the same, so that the guest can be aware that they need to pay extra for the same. Apart from the above mentioned issue, my whole stay with Vivera grande was awesome, though it was for one day only.
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